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With me it's gotten to a point where I will pay for FedEx 2nd day air just to avoid FedEx Ground. My worst experience is this


It took ten days (counting from the 1st delivery attempt), and as far as I can tell five separate delivery exceptions (with the same address that I've used for any other delivery service, including FedEx 2nd day air), for them to finally deliver it. And guess what happened when I finally opened the package? The phone that is supposed to be in the package is gone (this is a pixel XL phone ordered from Google Store; fortunately Google is very responsible with this and in fact when I explained the situation to them they immediately acknowledged it to be a problem they are aware of)

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