Hacker News new | past | comments | ask | show | jobs | submit login
Startups vs. The Big Guys: The Power Of Caring For Customers (onstartups.com)
5 points by danielha on Feb 28, 2007 | hide | past | web | favorite | 1 comment



The article reminds me of Paul Graham's "The Hardest Lessons..." presentation done at Startup School 06 (I viewed that here: http://startupschool.infogami.com/) about making users happy.

Users may be accustomed to getting their requests and opinions thrown into a pile of ignored requests. And this is where a startup can really shine.




Guidelines | FAQ | Support | API | Security | Lists | Bookmarklet | Legal | Apply to YC | Contact

Search: