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Check out the ski rental problem, it will explain how much manual work to do before automation is right.



I tried googling for this and didn't find anything - do you have a link?


Sure thing.

https://en.wikipedia.org/wiki/Ski_rental_problem

[...] The ski rental problem is the name given to a class of problems in which there is a choice between continuing to pay a repeating cost or paying a one-time cost which eliminates or reduces the repeating cost. [...]




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