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I have an someone at work who is currently in the process of applying for a greencard renewal (f48 I think). They sent out their application nearly a year ago now and are still waiting for the result.

Is this cause for concern? Should they hire an immigration lawyer? Is there a chance for them to be denied even though they've been here over a decade as a productive, law-abiding member of society?

Yes, if it were me, I'd have someone look at this to make sure that there are no issues, just delays.

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