I had a similar, if less malicious, story from my past.
At a prior home, I had Comcast, and my internet suddenly went out one day. Tech comes out, confirms it's not something inside, pops outside onto the pole behind the house and it comes back.
A few days later, it suddenly goes completely out again. Call, get another tech out, he goes up on the pole, comes back and says "yeah, there's not enough plugs up there so the last few techs have presumably just been unplugging someone and plugging whoever complained in", and then we get some time spent to remedy this situation. [1]
I spent a bit of time wondering how many people might have had spontaneous outages before this tech who actually tried to address the issue came out, as I knew quite a few people on my block had Comcast (aside from the xfinitywifi, you could tell because they'd all come outside almost immediately if they were at home and a persistent outage happened).
[1] - I have no idea what the equivalent terms or appearance for a coax patch panel would be, my apologies for any mangling.
At a prior home, I had Comcast, and my internet suddenly went out one day. Tech comes out, confirms it's not something inside, pops outside onto the pole behind the house and it comes back.
A few days later, it suddenly goes completely out again. Call, get another tech out, he goes up on the pole, comes back and says "yeah, there's not enough plugs up there so the last few techs have presumably just been unplugging someone and plugging whoever complained in", and then we get some time spent to remedy this situation. [1]
I spent a bit of time wondering how many people might have had spontaneous outages before this tech who actually tried to address the issue came out, as I knew quite a few people on my block had Comcast (aside from the xfinitywifi, you could tell because they'd all come outside almost immediately if they were at home and a persistent outage happened).
[1] - I have no idea what the equivalent terms or appearance for a coax patch panel would be, my apologies for any mangling.