It's likely someone spent a fair amount of political capital to draw attention to the agency by emphasizing their public projects and trying to engage with the wider public. If there's a negative response to that, it only lends weight to the voices inside the agency who are against that sort of thing.
I, for one, prefer the NSA to be working on defensive technologies in collaboration with the tech community to any number of things they could be spending the resources on -- and think we badly need their expertise and help to secure domestic assets.
So I'm going to say "good job!" when they're doing things I like and save my criticism of their other behaviors for more appropriate moments.
I think collaboration is fundamentally more powerful an instrument of change than shunning is.