I don't think this applies to my Mom. She is 50 years old and has installed harddrives (both scsi & ide), memory, formated and installed Windows 98,XP,ME (blah) and 7. Set up her own wireless. She calls me every-now-and-then for tech support, though honestly, the level of questions she asks have shot ahead of me, since I've been on a Mac since 05' and hate messing with hardware now. You'd be surprised how much a game like the Sim's can motivate a person to pick this stuff up.