I also loved the idea that you can't just ask users "what would make this better?", but rather "what could we do that would make you tell all your friends about this?"
Overall, great examples of how when humanism comes first and tech comes second, the results can be magical.
I really hate the weird sounds and interruptions. It feels like a podcast designed to appeal to the masses, and to "overdo" every aspect of what a podcast should be.
I hope this is read as "constructive feedback", because that's the intention.
I listed to 10-12 podcasts a week, and I have never experienced this "repellence" to a single podcast, like this one. I believe this is the style of other podcasts of this series, if I recall correctly.
Am I the only one, or is there anybody else that shares the same feelings about it?
What really surprised me is how lauded this podcast has been. I was expecting at least the level of depth of YC's Startup School series from a few years ago, hoping for even more insight. The kind of depth I imagine was in Hoffman's 'blitzscaling' course. It never reached that level and even seemed less detailed than NPR's How I Built This.
The podcast seems geared to a more general audience, which is why I have been befuddled by many who are deeply entrenched the startup/valley/software worlds praising it as a must-listen.
I do echo your respect/like/admiration for Chesky and Hoffman. This free podcast they have made is just not for me.