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Is there not functionality that can't be expressed in a twiML?

Like communicating to separate service or database within a given request from an SMS or Voice callback, etc... functionality that until today would have required web-hooks running on some other server (or cloud function)?

Yes, we pull data from our database to make dynamic responses. But I'm not sure if this services model helps that. You would have to create an API to interface with your own DB.

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