German EU LAW: http://eur-lex.europa.eu/legal-content/DE/TXT/PDF/?uri=CELEX... (99/44/EG)
Edit: Well the most important fact of course is that there is no "eu law" there are just policies that the countries than can enforce/make a law out of it (http://ec.europa.eu/info/law/law-making-process/overview-law...) well european can than make claims against the country, but sometimes they even fail to do that.
In practice it's a mess system. Courts choose and pick however they want to implement the directives, even in countries where courts should be independent the ruling political countries have enough pressure on the courts. Sometimes they even enforce invalidated directives which is unlawful but then again if a country has enough money they could just pay the fines. Therefore there is so much unhappiness about the EU in the general populace, local politicians blame the EU laws, EU politicians blame the local laws and no one is accountable, it really sucks and isn't what a democracy is supposed to be.
On top of that, as merb said, following the EU directive, local law (in France, that's the Hamon bill) says the legal warranty of compliance covers for the whole two years. So Apple can tell me to buzz off past the first year if I bought their hardware from Amazon, but so that I can go through them directly instead of going the roundabout way through the seller during the first year. The seller can never tell you to buzz of (as long as you duly prove the defect past 6 months as merb said), even during the time a possible commercial warranty applies, but it can be more efficient to go through the manufacturer directly, as is the case with Apple Stores, but I've been using this for other brands where the wait list was months long through the seller whereas the manufacturer fixed it in less than a week and even footed the bill for the postage.
I still don't understand how these make sense together...
"This 2-year guarantee is your minimum right. National rules in your country may give you extra protection: however, any deviation from EU rules must always be in the consumer's best interest." (which is the case of UK law).
I still don't see any problem. Apple states that you get 1 year of "Apple" warranty, which allows you to get your product serviced by Apple, at no cost, independently of where you bought it.
Beyond that date UK law will apply, but since it applies to the seller, and not the manufacturer, they say to contact the seller (as I said in another post, a bit cheekily, since they will be also the seller in many cases).
Unless of course you buy Apple Care, that will allow the same level of service as the 1 year warranty...
Therefore, Apple either has to say "our laptops are only good for three years", or say that particular laptop was defective and fix it.
Sure does: 2 years.
They even have a page outlining the difference: https://www.apple.com/de/legal/statutory-warranty/
It is kind of cheeky, since in most cases for Apple products, the seller is also Apple.