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Yes, I was referencing Gmail's numbers compared to Yahoo! and Hotmail. Many people don't realize they have far more users than Gmail does. The majority of people using email today have no idea what a "conversation" is.

As for Outlook, CampaignMonitor's data shows that Outlook edges out webmail by quite a lot [http://www.campaignmonitor.com/stats/email-clients/]. Not sure how accurate their data is, but it's better than raw speculation.

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