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from comments: "Another one, not yet ripe in 1943, is to require non-job-related mandatory annual training in such areas as diversity, sexual harassment, ethnic sensibilities, etc. Especially as critical deadlines approach. Use outside consultants to provide training. Put the whole requirement under a cost sink department like HR. Tie HR performance bonuses to 100% compliance goal."

Hilarious. I had to go through one of these time wastes for "customer support training" recently: the outside consultant's one advice was: "don't say 'no problem' to a request because it may imply negativity."




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