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Of course, another product shut down by Google.

Custom search has large maintenance costs--a lot of effort which really isn't interesting for any developer to work on. And apparently companies aren't willing to pay enough to overcome that. I don't think Google has any obligation not to shut down products.

They have no obligation, but it hurts adoption of their other products since it has happened often.

They should be mindful of that trend since they already have gotten a bad rep because of it. At some point in the future, when they really need it, few people will jump on their new band wagon.

And we have no obligation to expect their next product to stay alive long enough for us to use it properly.

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