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We are "remote first". Major decisions happen over conference call and most communication happens over text and real time chat. I will likely never build a non remote company again. There are too many benefits. One is being able to hire anywhere, another is employee flexibility for people with kids. We work across 5 time zones and have made it work great. We have different complexities than other startups (subsidiaries,language barrier,async communication for some things,..) Those weren't blockers for us and it's made quality of life for most involved a lot higher. I have access to more engineering talent than most as well.

We have 2 "offices" 1 in SF and 1 in tokyo. It's completely optional whether you come in or not. Most people work from home. Our office in SF and Tokyo is mainly for entertaining customers and meetings.

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