I remember 10+ years ago at my first job we had a nice office building (it was an architectural CAD software company, so their offices were pretty okay). It was 4-6 people per room. In retrospect I wouldn't want that layout again, it kills XFN cooperation, eg. you have to go to another room and potentially knock just to talk to the UX or PM guy.
I prefer o.o. because it's better for fast moving, constantly changing teams building product; everybody's on the same "floor", working on the same product.
Pick one (or more):
* they don't know the alternative
* they're afraid to speak up and sound un-cool
* they don't realize it's actually killing their ability to focus
* they do so privately and are ignored by the higher ups
Audio-visual distractions have proven to be detrimental to focused, "intellectual", work. Not by an article on Medium, but by actual research. Time and time again and again, ad infinitum.
Open office is the anti-vaxx of today's tech world, where all known data is ignored in favor of superstition.
I personally wouldn't complain about it, just quietly endure it until I find something better (I have done that at several previous jobs, and this one even. There's enough other good things here that I just deal with it, but I don't like it).
Just because no one is actively and loudly complaining about it doesn't mean there must be no one that has a problem with it.
Perhaps every single other employee has a problem with it besides you, and they're just not speaking about it.
I don't like open office plans, but they're so common in the Bay Area that there's not much avoiding them. I don't want to work remote, and office configurations aren't the only thing I look for in a gig. So realistically, I'm probably going to be working in an open plan as long as I'm here.
It works and it's not a crippling thing to have to contend with, but not everyone is ideally suited for an open office plan. I think it disproportionately hurts people that have skills in certain things, wider responsibilities, or institutional knowledge that a number of others have to utilize. You can have the best organized, most complete documentation ever and this will still be an issue.
Maybe they're trying to be polite? I would think they it could come off as they don't want to talk to their co-workers when they say they don't like being in an open office layout.
I would hate working in an open office, but I still don't think I'd complain openly to everyone about it.