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That is hard to believe. Their case studies have organizations using thousands or tens of thousands of servers for scientific computing, etc.

I didn't blur anything so you can see for yourself http://imgur.com/14upQ5j

Case studies tend to be written by the marketing team, and will tell you what the marketing team wants you to believe. I'll take "hey, this is my hands-on experience" over "this is what we want you to think" everytime.

I understand spin, but the claim is that AWS markets a service/product that they will not provide.

Those studies always involve close coordination between the PMs in the Cloud org and the client.

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