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It used to be, a company wouldn't buy a machine without the spec booklet, the development manual and the in depth machine build information. Hardware producers were not hardware repair shops, you went elsewhere or contracted in house to fix something. As things got more complicated, proprietary and developed for relatively poorer end-users that's no longer the case. Now trying to fix something yourself or contracting out can get you fined or worse.

Maybe regulation would fix this, but it doesn't seem most consumers care for it anyway. Fixing things yourself today is hindered by regulation more than it's helped.

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