Kind of reminds me of:
Except in the real world, if you buy the domain name it's yours, while being an early adopter of Twitter just gets your account shut down if Twitter thinks they can make more money by giving it to someone else.
Finally, it's not like he told people to message John Fitzgerald Kelley with complaints about KJFK airport. They did that on their own, and he just took it in stride. That's what passes for a terms of service violation these days.
My experience from the other side: There is a well know budget airline here in Australia which (like all budget airlines) is renowned for it's poor service. After one particular bad flight experience a couple of years ago, I hastily sent off an annoyed tweet @airlinename.
A few minutes later, I received a barrage of insults and self righteous tweets from that account. Checking the account history, I see that is is some guy in the UK with the same handle as the airline, and looking at his historical timeline, it seems to be his routine day job to hurl insults at anyone who mistakenly tweets him thinking that is the airline's twitter handle.
Fair enough, I should have checked first. But he never pretended to be a rep from the airline - just a rude, bad tempered git with poor spelling and grammar skills, so I was never mislead, and I just forgot about the incident. Until a few months later when I checked on that account again and discovered that it was now a private account.
That's clearly designed to mislead. Just go look at his own screenshots of his tweets in the article. It is pretty damning.
I found it via a Google image search for "JFK airport"; it was the fifth result.
People in this thread act like this is "David and Goliath" when in reality the owner of the JFK Twitter handle intentionally changed his profile picture to one associated with the international airport then acted as a representative in order to generate complaints/bad sentiment.
It is pretty indefensible. It wasn't an accident or a mistake. He did it over days, not hours, and further compounded the deceit by changing the account's profile picture to misleading people into believing he was the facility.
Sorry, but I would have killed that account too. I would not be able to trust him not to do it again in the future, and frankly he might be better off losing it than getting sued by the airport (even if he doesn't appreciate that at the moment).
I mean, you could complain if you got your Twitter account suspended for no clear reason. Maybe the airport or some other big party attempting to unfairly get your handle. But this does't seem to be the case here.
I think our obsession with short/cool handles is strange, and even stranger is people building their "empire" on something that can be taken from you so arbitrarily.
It's the same as people expecting to get free-speech on Twitter/FB/Tumblr.
Even domains, which can't be taken from you on a whim, can be made far less "valuable" with the introduction on new TLDs.
If you want some fun, go play a video game or something. I have no sympathy for someone who gets their fun at other people's expense.
> What's @jfk Twitter page. I have complaints.
< @DapperDapo we don't take complaints, only compliments. #WhyPeopleSoAngry?
> Why are there 2 people working the customs line when two international flights just landed? @JFK
< @DapperDapo Duh. One per flight. Next question?
It's very likely (keep in mind they were probably on mobile if they were tweeting from a customs line, and @JFK has display name "JFK" and a photo of the airport as its profile picture) that they believed that they successfully reached someone at JFK, and the airport hires grumpy people. In fact, the joke is only funny if that's the case, if they were tricked into believing they talked to the airport.
A very good contrast is @slack, a human named Matt Slack. His profile picture shows his face, and his display name is "Matt Slack", not "Slack". If you tag him by mistake (which happens very often!) he'll reply with some sort of joke about how he's a person and not a messaging system. Funny, classy, and not attempting to mislead. The humor is always about him very clearly not being @SlackHQ, as opposed to him being a rude version of @SlackHQ. https://twitter.com/slack/with_replies
I ain't denying that he was being a goober to them, but "at their expense" implies its at their expense
I don't see how it goes further than, them getting to the next worker at the airport, saying "UGH, your PR on twitter sucks!", and then being told "maam/sir, that is not our twitter account"
Must be sad to lose @jfk. I know technically he did have it coming, but it seems like the kind of thing where maybe you could get a warning first or something.
"You should just lighten up" is a good sign that you have no argument and you're being a jerk. It is the catchphrase of a schoolyard bully who never grew out of that phase.
And the best part is it can apply either way. Twitter took your account that you had for 9 years! That's pretty funny! You're not on Twitter any more! Just lighten up, go outside, and stop using Twitter. Get a sense of humor, okay? What, you don't like me turning your argument around on you? Lighten up a bit!
Maybe it's good to be prepared that it might happen.