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One other thing to add:

If they attackers are persistent, there is really no way to guarantee zero down time. THEY WILL FIND A WAY. Just make sure your stake holders know you are doing everything in your power to resolve the issues, and then actually do those things.

An anecdote:

We had been seeing DDOS attacks for a few weeks, so we had most everything locked down and working. But then suddenly one of the most important parts of our site started going down under load. That part is a real time chat system. We looked for which chat room had the load and it was one which did not require a user be registered. We switched the room into registered users only mode and thought we had solved it.

About 5 minutes later the attack came back with all registered users. We were amazed, becuase there is no way the attackers could have registered that many accounts in 5 minutes because of our rate limiting on that. Turns out that they had spend the past week or so registering users in case they needed them :)

Great tips and examples. Makes me wonder what site/service you work on that attracts attackers like that.


We have some controversial users...

I guess some people just really hate kittens :)


Interesting service. Yeah, I could see you people getting attention. Love the homepage pic haha.

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