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I agree. I think there's a legacy of UI design over the past decades that many software houses still cling to. File/folder, menu bars and so on. I'm not really an iPhone/iPad fan, but I think they have and will continue to contribute a lot towards getting people to rethink UI design.

Also, the article you're thinking of is probably either this book:

http://www.amazon.com/Design-Everyday-Things-Donald-Norman/d...

Or an article about it. (The push/pull door things is a classic example out of that book.)




Thanks for tracking down a link. I'm terrible at remembering references.




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