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Something I totally forgot to mention, which was remiss of me, is that the platform I'm talking about is also where developers who have their own product - SaaS or otherwise - can also distribute free integrations to our products. Loads of them do that and successfully bolster their own value within any joint customers we share a bit more too.

I remember last year I was going to start playing around with Atlassian JIRA API because of the massive installation my employer has (hosted internally, today's version: JIRA v6.3.11) and the experience was like an uphill battle.

If I want to get started again, where would you suggest me to look? I believe one should start with basic JIRA knowledge to understand the fundamental of the software/system/service before they continue to tackle the API (I believe most people, except Managers, use JIRA as told without knowing some fundamental idea behind it).

So you're going to develop something for JIRA Server (internally hosted software). You'll be using Plugins2*

1. Start here https://developer.atlassian.com/jiradev/getting-started/gett...

2. Install the SDK (it has some pre-reqs) and build Hello World https://developer.atlassian.com/docs/getting-started/set-up-...

3. Bone up on Plugins2 a bit more https://developer.atlassian.com/jiradev/jira-platform/buildi...

4. API Reference https://developer.atlassian.com/jiradev/jira-apis (I recommend the REST APIs + Webhooks wherever possible).

I'm really keen to talk with you about your experience going through that - there's a lot of history and we're aware we need to clean up the journey.

_* If you were developing for JIRA Cloud you'd be using Atlassian Connect.

Also note you're on an old version of JIRA so check that you're reading the related version of the API references.

So Plugins2 and Connect are different?

Like there's no one JIRA API via REST or something?

Thanks for the reply and the links. Really appreciate it!

Sorry I'm late here. Yes those are different, given the differences between the software running in the cloud and running on customers' own servers.

This developer is asking about developing for JIRA Server though, so I pointed them straight at that content. Connect is great for JIRA Cloud.

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