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For more details, read the Innovator's Dilemma and Innovator's Solution.



Or if you have some time to kill, listen to the author's highly-rated talk on IT Conversations:

http://itc.conversationsnetwork.org/shows/detail135.html

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Or just read a summary of it:-)

http://www.squeezedbooks.com/book/show/13/the-innovators-dil...

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