She was given the wrong medicine in the epidural. She went into a coma, the hospital flew her to a specialty hospital in Denver to recover. Almost a year later she is still paralyzed from the waist down. Her life is ruined, her husband has two babies to take care of and an infirm wife.
The amazing thing is that the state of Louisiana has a $500k limit on malpractice! (Set in the 1970's) Plus he will not get the full $500k. In spite of their clear error the hospital will not just settle out of court. Instead if they pay out through the court system they only have to pay $100k, the rest comes from the state patient compensation fund which has $900 million dollars stored up. So my friend will get $350k and medical care for his wife.
This is called keeping costs down in the state of Louisiana. And this was affirmed in 2012 by their supreme court.
In my view there should be a nationwide malpractice insurance pool and the medical associations should push for better quality standards within their ranks.
I've had friends who have worked retained surgical instruments cases.
Meet one or two of those victims and you will never support tort reform again.
If this were a problem of gross negligence, then I would agree with you that we should focus there. But the problem isn't gross negligence, it's a problem of "business as usual." It's a thousand doctors following procedures with a 0.1% error rate and 999 thinking, "nothing bad's happened to me so I must be doing everything fine," even though they could each reduce that to a 0.001% error rate with a simple checklist or by actually washing their hands.
Put another way, if you put someone's life in your hands and you're not focusing a significant percentage of your efforts on procedures designed to radically reduce risk, then you're engaged in gross negligence.
There's another area where we all have that philosophy.
We send a million people hurtling through the air each day in incredibly complex machines. Airlines focus on safety because (a) they are actually responsible for their passengers and can't just call a mulligan because, hey, people make mistakes; and additionally, (b) they suffer massive reputational costs for safety errors.
So my medical malpractice reform would make medicine more like other industries with far better safety records. It would include a requirement that hospitals post their mistakes on their front door as people walk in.
Remarks like this are really counterproductive and frankly bizarre. Were character assessments ever relevant in lawsuits against tobacco companies? It's not hard to find unlikeable plaintiffs.
However it is increasingly hard to keep your rights to a _public trial_ in a courtroom when it's a tort case . When doctors ask you to give up your right to a public trial, then the rest of society (in my view) demonstrably loses out.
And in fact, per-capita, Americans file fewer law cases now than in the 1840s. 
> If this were a problem of gross negligence, then I would agree with you that we should focus there. But the problem isn't gross negligence...
Gross negligence is literally the problem in the medical industry. The Johns Hopkins study found "medical errors account for more than 9.5% of all fatalities in the US." I'm uncertain that any "business as usual" by doctors is really a problem, but rather the checks and balances once offered to patients is being severely eroded.
I think that's both untrue and unfair. Typical tort reform discussion focus on how doctors can have their lives ruined without ever mentioning how patients can have their lives ruined. You cannot make a fair cost benefit comparison without understanding both sides. Most people don't understand both sides.
Judging by your point about unlikable plaintiffs, perhaps you misread me. I'm not trying to argue that anecdotal experiences should replace facts in our cost benefit calculation. What I see in this area, though, is that people intuitively know what it means to lose a business, but have no intuitive grasp of what the consequence of a common medical error is (perhaps because there's no typical medical error).
I'm essentially just saying that "People should know more about the details of this issue, they commonly misunderstand the harms involved," which is just how careful decisions should work.
> per-capita, Americans file fewer law cases now than in the 1840s.
Exactly so, and another reason the need for tort reform is overstated.
> Gross negligence is literally the problem in the medical industry. The Johns Hopkins study found "medical errors account for more than 9.5% of all fatalities in the US."
Gross negligence is a term of art, it's not literally equivalent to any fatal mistake. Though I was saying, metaphorically, that we should treat it that way in this industry.
I think we actually agree on most of these points... just in the most heated way possible.
I know a few pilot-physicians who treat the NATOPS-style  procedures for medicine and surgery as rules to live by.
NATOPS is a positive approach toward improving combat readiness and achieving a substantial reduction in the aircraft accident rate. Standardization, based on professional knowledge and experience, provides the basis for development of an efficient and sound operational procedure. The standardization program is not planned to stifle individual initiative, but rather to aid the commanding officer in increasing the unit’s combat potential without reducing command prestige or responsibility. -- OPNAV Instruction 3710.7U
When they say "The effect of mandatory checklist implementation is unclear" they really mean that the magnitude of the effect is still unclear.
Also, the metaanalysis describes which studies have gotten the same profound results:
"Only studies including team training or a more comprehensive safety system that includes multiple checklists have shown effectiveness similar to that seen in the WHO study."
Maybe the benefits are overhyped, but there appear to be reductions in mortality during hospital stays, and the studies suggest ways hospitals can improve results (ie, team training and systems with multiple checklists).
Of course, there was not enough data yet to conclude any improvement within the 95% confidence interval, but still, it does hint at a great reduction in serious mistakes.
The episode is called How To Avoid Mistakes In Surgery for those interested.
Available at torrent sites near you!
Slow down a little bit and use a checklist when deploying. Use a checklist when reviewing code. Iterate so you aren’t wasting time or limiting your thinking.
I've helped craft a checklist we use on our releases based on lessons learned over several years, an awful lot of it is about communication to end users / other teams. Especially if the release is one that involves downtime it's important to have consistent practices and clarity about who is going communicate what and when. Checklists are a good way to capture the "what could have gone better" outputs of retrospectives.
Seems like that's an argument for a very discerning insurance company. Following the checklist should reduce their insurance premiums 10 times. And that's noticeable.
(Of course, the ideal insurance company in question needs to collect the information how doctors behave, and needs to be legally able to act on it.)
It's an argument based on a made up or uncited statistic.
An insurance policy transforms a spiky stream of obligations into a steady stream. If priced correctly, this will make people directly pay for the risks they take, removing the element of good or bad luck. Thus giving us a much more direct link between risky behaviour and consequences.
Might not be on an individual level, but perhaps if you work for a hospital that has these procedures, one might pay less?
In order for insurance to transmit the incentives right---and not create a moral hazard at worst---they have to have access to a lot of information.
It does not. The checklist research hasn't been sufficiently replicated, and checklists do not guarantee focus and awareness. There is not a one-size-fits-all solution for increasing people's focus. The solution is not simple. The checklist researcher admits this. I wrote more in a reply to brownbat 
> Might not be on an individual level, but perhaps if you work for a hospital that has these procedures, one might pay less?
I suppose that'd be up to the insurer to decide whether it's profitable or not to offer an option that includes such a clause.
> In order for insurance to transmit the incentives right---and not create a moral hazard at worst---they have to have access to a lot of information.
Absolutely. As a data science guy, I'm a huge fan of more data. I also believe in the observer effect and that in the case of doctors their stress level needs to be balanced with the additional obligations we impose. Asking hospitals for more data does not necessarily translate into better care.
"Doctors need to be able to work one-on-one with their patients, without the added pressure of survey scores and ratings that have little insight into the entire patient experience" 
Convincing doctors to provide more data is critical in the process of data collection. That process is probably best begun by a significant effort to understand the doctors' hardships and workflows.
I suspect people have tried but do not have time to interview every doctor. Even then, you will never get everyone to agree. So it's a matter of working with whatever data we have, supporting good doctors and practices, and crossing our fingers that we haven't overlooked some practice that worked better in the past.
Alas, insurers are not included to discriminate on arbitrary things. Ie even if male doctors had statistically a higher chance of malpractice than female doctors, I doubt the laws would allow the premiums to reflect that?
I think this gets trickier when you look at health insurance for individuals. My google research tells me that under ObamaCare you can't be charged more for being unhealthy, but that you can be charged more for smoking. I suppose the logic goes there that quitting smoking is easier than telling your defective heart to be healthy. A smoking addiction is relatively more under your control than some other health conditions.
Thanks for the discussion! I've learned a lot from trying to do research and formulate my own views about healthcare in this thread.
Liability is a very bad substitute for regulation when risks are comprised of high damage at low incidence. That's why you have speed limits instead of responsible self-determination and potentially rich surviving dependents.
Agreed. Checklist proponents in this thread oversimplify the issue. In a 2007 article, Atul Gawande, author of the 2009 book Checklist Manifesto, discusses how Peter Pronovost trained his hospital to better follow known surgical procedures,
> The new rule made it clear: if doctors didn’t follow every step on the checklist, the nurses would have backup from the administration to intervene. 
So, he didn't just use a checklist. He convinced staff they were making mistakes. The administration changed hospital rules. Then, Atul says,
> They calculated that, in this one hospital, the checklist had prevented forty-three infections and eight deaths, and saved two million dollars in costs.
He claims the checklist is what saved people's lives. He continues saying so for the rest of the article and in his book. It's an oversimplification and misleads the public into believing medicine is simple. The result is the comments you see in this thread. Training people is not simple. Everyone forgets things, even with checklists.
Atul himself later says so,
"It turns out to be much more complex that just having the checklist in hand." 
People want to hear about simple solutions. They disengage when a problem is described as complex.
It takes procedures into account, like checklists and workflows and all that, but more importantly it takes into account the human psychological factors in the workplace that prevent success on even the simple solutions.
However, this could not be more perfect an explanation:
> People want to hear about simple solutions. They disengage when a problem is described as complex.
This is where true leadership is required to breach the barrier of complexity and lead systems thinking across a (naturally) complex organization. Any organization. It's extremely difficult to get people to look outside their bubble or change the way they think, and that's required to manage any complex system with any success. This leadership is the main barrier to improvement in any org.
I like that it's based on Toyota's core principle of respect for people. Toyota is a great example of how to inspire people to work smarter and harder. Their core values were initially based on how Ford ran his factories.
Sure, indirectly, Henry Ford made strides in both scientific management (alongside but not directly associated with Taylor), and moreso, respecting his workers. But the holistic management philosophy that Deming pushed forward was as much a revolt against Ford-era factory ideas as it was based in them; similarly, you might say the core values of Agile were initially based on how IBM ran their software development—nothing but a distant relative.
> They therefore revisited Ford's original thinking, and invented the Toyota Production System. 
Both Ford and Toyota made contributions to each other's processes at different times.
Also, Ford showed a healthy respect for people. This influenced other businesses to compete for talent. Ford doubled wages, increased productivity, etc. in the first half of the 20th century. Toyota made its own contributions later when Ford began to lag. Neither can be discounted from the equation.
It's impossible in medicine because we're not at that level yet.
Generally, I think there must be a way to hold most problematic doctors accountable while not causing excessive burdens for most good doctors. Also, any system will not be perfect, and the goal should be to maximize the health of most patients.
> it's a problem of "business as usual." It's a thousand doctors following procedures with a 0.1% error rate and 999 thinking, "nothing bad's happened to me so I must be doing everything fine,"
I see no evidence of this, and I doubt you have the audacity to say this in the presence of your own physicians.
> they could each reduce that to a 0.001% error rate with a simple checklist or by actually washing their hands
I'm not sure where you live where doctors do not wash their hands, or how you know that they do not, but wherever I have been, doctors wash their hands vigorously. Infection in hospitals is common. Everything needs to be super sterile. It's more than just washing hands. Everything needs to be packaged air tight and used once in one part of the body, and then thrown away. It's already much more involved than you're suggesting.
Doctors complete between 11 and 16 years of training 
Doctors spend an average of 60 hours working per week. They work on average 1.5 times more than the average American 
Doctors have too many patients and too little time.
They are already well educated and don't have time for checklists to remind them of every little detail they learned during their 10-year long training program. They don't sleep much and don't get paid very well for the debt that they incur.
Many doctors got into the field because they want to help people.
My father was a physician until 2004ish, and the stress induced by bureaucracy nearly killed him. He was a great doctor. You're suggesting making the system more complex. I'm saying, that's going to make patient care worse, not better.
If you choose to look only at court cases and do not read medical research, then trust is required in this system. Any procedural changes should be vetted by researchers using the scientific method, not bureaucrats who seek to make unscientific sweeping changes based on anecdotes to further their own political careers.
> Put another way, if you put someone's life in your hands and you're not focusing a significant percentage of your efforts on procedures designed to radically reduce risk, then you're engaged in gross negligence.
This is the job of a doctor. They focus on reducing risks to your health.
The solution isn't to add arbitrary checklists and make doctors more busy. The solution is to use the scientific method to add doctors, make our population healthier and capable of maintaining their own health, and reduce the load of patients per doctor.
> So my medical malpractice reform would make medicine more like other industries with far better safety records. It would include a requirement that hospitals post their mistakes on their front door as people walk in.
At first you argue against tort reform and then you argue for it.
I think things like Zocdoc will help good doctors be recognized and allow patients to self select their level of care. Reviews are just one thing. It's a complicated system that needs to balance many factors in order to maximize patient health.
I don't think people are trying to suggest doctors are maliciously saying "XYZ error rate is good enough, we don't need to do better", but more that there is some ego at play in the reactionary shunning of checklists, when in fact checklists can be a relatively easy way to produce better outcomes.
I am now. The author of the research on which this article is based  is Marty Makary (MM). Marty claims to have co-developed the checklist which was further popularized by Atul in his book 
Marty advocates transparency in healthcare in his book "Unaccountable". He laments existing bureaucracy and his solution is more bureaucracy. I find this review illuminating . The reviewer makes good points, and the replies he gets show how many missed his point.
This is the world of medicine. People get pumped up into believing the entire medical profession is flawed, there's a massive debate about how much money should be paid out, and the world keeps turning. In the middle of this, good doctors can become victims of stress induced by bureaucracy. That's a cost on which you simply cannot put a dollar figure. Patients can end up receiving worse care, and lawyers walk away happy to have drummed up more business.
I wrote more in my second response to brownbat in this thread. Basically, the checklist research hasn't been sufficiently replicated, and checklists do not guarantee focus and awareness. There is not a one-size-fits-all solution for increasing people's focus. It's not as simple as brownbat implies. Atul admits this,
"It turns out to be much more complex that just having the checklist in hand." 
Medicine is not a static field. Evidence-based guidelines and checklists save time, money and lives. Time: because over-worked docs already have a hard time keeping up with new standards and guidelines. Money: because best practices reduce errors and poor outcomes, and ultimately reduce malpractice premiums. Lives: because good medicine is based on evidence that reduces harm, and not based statically on what was learned at the start of a career.
If you want to hold the most problematic doctors accountable, do away with the tort reform that protects them. The faster the incompetents are driven out (and not just relegated to a state with lower standards and more protection), the better we'll all be.
Overwork contributes to all kinds of problems, but it's not an excuse to avoid practices shown to produce better outcomes. It's roughly equivalent to a coder saying "I shouldn't have to run unit tests because I'm already working 60 hours a week and have 16 years of experience, and I got into this field because I like to write code." There are other ways to attack the cost of education and the doctor supply, but they are slow to gain traction because of professional protectionism.
Sorry, but no one is too good for checklists. Not doctors, not 747 pilots with 35 years of experience.
On the contrary, the amount of training training and job complexity that physicians deal with are actually good reasons to have checklists in the first place.
I have several family members in the medical field, nurses, physicians, surgeons, as well as colleagues who have worked in malpractice, some on defense and for insurers and hospitals who have fought to get hospitals to implement correct procedures.
> I'm not sure where you live where doctors do not wash their hands,
This is a massive and well studied problem in the US and around the world. If asked about the risks, sure, doctors admit they know them. They still don't wash their hands at safe rates. The CDC claims that medical professionals still wash their hands only half as often as they should. The Lancet found poor handwashing practices by medical professionals due to low compliance with recommendations worldwide. In American ICUs, handwashing compliance baselines at about 26%.
> The solution isn't to add arbitrary checklists and make doctors more busy. The solution is to use the scientific method
The scientific method is exactly where these measures come from. Atul Gawande's work on checklists and the discussions of handwashing are more publicly known, but proper interventions against bedsores through patient turning and proper cleaning in hospital facilities by maintenance staff contribute to patient outcomes too, along with a hundred other boring procedural improvements. All of them are adopted or recommended only after examining outcomes with those procedures according to some scientific study.
> At first you argue against tort reform and then you argue for it.
For the record, the second bit was facetious. "Add reputational costs" isn't what people usually mean by tort reform.
Has the work been replicated? My research indicates it hasn't yet been tested enough to be proven 
His book promoting checklists seems premature without sufficient replicated research.
My gut tells me that a checklist would improve patient care when the carer is focused on the list. I feel this is already known. The problem is not that medical professionals do not know cleanliness is critical, it's that they're not focused. Introducing a checklist does not guarantee focus. I feel Atul's research is colored by the fact that he's probably a good teacher and he is instructing those who are directing the studies. It seems unlikely to me that checklists will be the savior of doctors' lack of focus. Better for this is rest and increased awareness by doctors that they do sometimes lose focus and forget. We can do this by sharing research showing that basic steps are sometimes not followed.
The thing that's worked best for me to increase my focus has been meditation and hobbies like running that take my mind off of everything but what I'm doing at the moment. That may not be true for everyone. The same can be said for checklists.
From the article titled "Hospital checklists are meant to save lives — so why do they often fail?" 
> Some experts suspect that the failure to replicate could be a matter of how the initial trials or the follow-up studies were designed. Gawande's pilot study of the WHO surgical checklist, for example, was not randomized and had no control group. Instead, it compared complication and death rates before and after the checklist was introduced. Critics say that this makes it difficult to determine what other factors might have influenced outcomes.
> Gawande acknowledges the limitation, which was due to cost restrictions, but he points out that many subsequent trials, including ones that were randomized, have also demonstrated large reductions in complications and mortality following the introduction of the checklist. The list works, he says — as long as it is implemented well. "It turns out to be much more complex that just having the checklist in hand."
Atul himself says it is not so simple as you and he originally implied.
Or, put another way, instead of 100% chance of reducing fatalities by 50%, you get a X% chance of reducing fatalities by 50%. Still seems like a great improvement.
The reason I comment is not to support or disapprove of the use of checklists.
I'm saying, it's more involved than that. Checklists should be a part of a process that includes evaluating their efficacy wherever they're introduced. Pushing the idea that it is simple takes away from the value of the original implementation by Peter Pronovost. Poor marketing can cause what was initially a good idea to fail.
Risk adjusted returns on that financial investment into their education and training is one of the best, if not best career routes available given the very low volatility of the profession compared to industries like finance (up or out, layoffs), tech (cyclical layoffs), or law (contracting industry).
That being said, the physical and emotional toll of that training is something I would not wish upon anyone.
Thanks in part to artificial caps by the AMA.
These abnormally low (and capped) penalties make it easier for those who should not be doing this work to keep showing up every day. I understand that we don't want to scare people in health care out of the field, but those who are clearly inept certainly should be afraid to keep working.
More than likely, the fear of recourse causes more error and malpractice than the errors themselves.
Think for a moment: why are commercial airplanes so safe? Why when an airplane crashes is it so rarely "pilot error?" And why, when it really is pilot error, does the pilot not get blamed? It is because of profound realizations in the design of the air travel system that veered toward systemic control of air traffic and its safety, rather than individual pilot accountability.
I will say unequivocally and factually: our health care would be orders of magnitude safer and higher quality if we treated it in exactly the same way.
Pilots are responsible for safety, sure, but there are multiple checks in case the pilot suddenly passes out (or stops paying attention, or whatever). Control towers, copilots, etc.
I know nothing of anesthesiology, but it seems to me that a doctor shouldn't be a single point-of-failure. If he is, it seems like that should fall under systematic-errors.
It seems the procedure for injecting medicine into your spine should have at least as much fail-safety built in.
1. Is the contents of the bottle what I think (or the label says, or the nurse told me) it is?
2. Is the verified contest of the bottle what we previously agreed this patient needs?
Aviation safety is all about treating errors as facts of life, and erecting as many barriers as possible between errors and a catastrophic outcome. When errors do happen, everything is designed to trap them as early as possible before they cascade into something worse.
There are compelling incentives (such as amnesty or leniency) for pilots to self-report the mistakes they make. The entire industry has robust safety reporting mechanisms, and virtually every non-trivial error is dissected in reports for later study. When there's fatalities involved, you're talking a full NTSB investigation.
The NTSB often "full" investigations into serious incidents involving airliners, such as runway incursions or other near-misses.
In the USAF there is a legal Accident Investigation Board, and a Safety Investigation Board. The SIB is legally privileged, and testimony cannot be used in disciplinary action or legal proceedings.
For doctors, there is whats known as a Morbidity and Mortality conference . This is a meeting between doctors at a hospital in which the discussions are privileged and confidential.
Even the passengers are part of the system. Example: those cigarette ashtrays in the bathrooms? They're not left over from some mid-century period where you could smoke on planes—they're very intentional and there to prevent fires in the event someone does smoke on a plane, which, since it's a very plausible and easy to make human error, must be accounted for safely and systemically.
That way of thinking permeates air safety thinking, and it's why air travel is safe, period.
a) never done the procedure or
b) was unskilled in its application
he attempted to perform it himself, and for reasons unknown thank god he didn't insert the needle into the spine incorrectly. The experienced anesthesiologist took a minute or so to do the same procedure.
So yes, even in the medical field there are inept individuals who think too highly of themselves to admit & seek help when they're clearly incapable of performing the task at hand. Unfortunately those weaknesses cannot always be detected (i.e. diagnosis, etc.) without second opinions - but hey, that's why there's malpractice insurance...
Plane crashes caused by pilots and doctors with medical malpractice incidents cannot be compared.
In the event an airline pilot causes a plane to crash - the pilot is committed to the outcome, he's in the plane.
There's no equivalent in the medical field - inject the wrong drug in a patient and its a learning experience with possible negative side effects for the patient.
Remove the punishment, create a systemic environment of improvement rather than individual blame, and he can easily speak up and say he's not prepared for the procedure and get help.
Without that, he's afraid of being fired or discovered as "inept," none of which will help him become less inept, which is the only goal that matters.
The question is not how we weed out inept doctors, but rather how we create a system that improves doctors systemically so that as few as possible are unqualified for as little time as possible. Thinking about this as an individual problem is unhelpful and inconsequential to any real change.
EDITED to add "fatal."
We need to be treating doctors how we treat pilots.
> passengers don't sue the pilots.
Well, a lot of the times they're all dead.
However, it looks like families are more eager to sue than actual victims...
Aside from being harsh, its usually also, you know, impossible.
Because he's dead? The airlines (the hospitals) do get blamed: http://www.usatoday.com/story/news/nation/2013/07/08/asiana-....
"Well, if a pilot makes a mistake, we can't exactly punish him after the fact in most cases... so our normal primitive blame systems won't work here. Hmm, what can we do instead?"
And by George, we stumbled upon an actual way to improve the whole damn thing. Perhaps only by a trick of psychology that we couldn't apply blame and fool ourselves into thinking it was working.
Its more common that the NTSB rule that "human factors" was one of the factors in an accident. This would include what is (often incorrectly) called "pilot error".
Pilots are often fired when they screw up and wreck the aircraft. The Captain of the Southwest 737 that crashed landed at LaGuardia was fired.
"Human factors" is another way of saying "this is something in the system that's error-prone that we haven't controlled yet, but maybe we should if the statistics say so."
Because the planes fly themselves. The pilots are only there for the occasional emergency (where they often screw up because they're not used to actually having to fly the plane).
The fact that commercial pilots (with numerous hours of experience, strict certification and simulator requirements and often, military backgrounds) are considered a principle risk point is only because the safety standards of all the other modes of failure have been so robustly reduced.
Point re: screwing up because the plane is normally flown for you; yes, but that's still safer overall without a doubt than optimizing for pilots doing much of the flying manually much of the time. Occasional emergencies are far better than predictable human error all the time.
Whereas if a doctor makes a mistake, nothing really happens to him. Thus it's easier to imagine he's just being negligent / doesn't care, which generates more anger than an honest mistake.
How many pilots are in a cockpit?
How many anesthesiologists are in a surgery room?
There's your problem.
Unfortunately the fact that the situation is life-and-death with huge liabilities that there really isn't significant effort to improve things. It's legally safer to continue practices that mostly work but are already standard than try something new.
My mom, the NP, says doctors, as a group are too proud to ever use lists like that. She asked me how the "pride issue" was dealt with among pilots. I suggested that when it comes to airplanes, prideful pilots have a way of sorting themselves out one way or another.
Source: I'm a timid GA pilot who actually shouted "I'm a leaf on the wind" at my plane during my first solo...
Harvard surgeon Atul Gawande wrote a book on it:
Another big differentiator is the way accidents and liability is managed. When a pilot makes a mistake, they file an ASRS report and instead of being disciplined or hit with a huge legal liability they can be open and transparent while NASA and the FAA work to mitigate those accidents from happening in the future. Unfortunately, no such system exists in healthcare. Physicians and hospitals have every incentive to cover up mistakes and hope they don't reoccur instead of reporting them and ensuring that they dont.
I'm not sure the risk profile in medicine is similar enough to expect the same magnitude of improvement that aviation got.
I am sure, however, that the systematic way of viewing errors as an opportunity for improvement and transparent evaluation, rather than an opportunity for blame throwing and obfuscation, was absolutely key to the success of ASRS and related.
The key takeaway isn't a checklist system, it it is the report and reviewing that arrived at what is on the checklist, and why.
Unfortunately, the healthcare system is basically cargo-culting checklists without putting in place the underlying processes to get to the "right" checklist. Or perhaps a solution that is even better for healthcare than checklists.
I personally don't think an 8-page checklist (6 pages for normals) to fly a Piper Cherokee or Cessna 172 is the safest approach or most sensible operational tool. Many pilots seem to agree and make up their own checklists that they actually use with only the "killer items" and I think that probably increases safety; certainly it increases safety over the 8 page checklist that stays in the map pocket for the whole flight. Why doesn't the factory do that? Well, if they remove something from a checklist and a pilot comes to grief, they're thinking of how it will look in a courtroom. "No charge to add something to the list..."
You'd probably enjoy reading Checklist Manifesto by Dr Atul Gawande: http://amzn.to/1ZlTjoJ I read it years ago, but I seem to recall he did cover some of the processes and social aspects of checklist usage.
When a pilot "makes a mistake" that falls outside of the norms expected of the profession, and through that mistake causes injury or death to another person, they don't face the risk of losing their license and/or facing large legal liability?
GP was (presumably) comparing the situation of legal liability or discipline to the case of a medical practitioner self-reporting a mistake.
A checklist that the ER is correctly cleaned and equipped, that all equipment is in correct order and in the right place, connected, powered up and configured correctly. That all consumables are sufficient. That the correct combination of staff is present and sufficiently rested for the shift, and that lines of communication and escalation are open. A clear procedure for what happens if something isn't up to snuff, but the ER needs to operate anyway, especially making sure that everybody knows what doesn't work.
Clear checklists for all standard operations. Second pair of eyes and clear unambiguous concurrency from two different qualified members of staff before any medicine is administered or other non-trivial decision is made.
Etc etc etc.
Checklists have made my life easier. For example, I got in to work today and if I hadn't made a checklist of my daily procedure I might be stuck on HN all day, but just looking over today's tasks I know what my first step and final steps look like so I can begin immediately upon entering the building. If I make a mistake I won't kill anyone, but if my life is in someone's hands I'd very much hope that they are running through a checklist built around the priority of keeping me alive first, and making me healthy second.
I distinctly remember having a hanging shoe rack like thing where each rag used was put to make counting easy. The count was off at the end of one of the surgeries so they went through it again, and it turned out one of the slots had 2 rags.
On the other hand, any accident carries a huge cost that companies can not wave away, because it is not set by tribunals.
I really don't know what factor it the most relevant here.
In medicine, most mistakes are not obvious. A doctor who makes 5 or 10 times as many mistakes as average might be known to a few colleagues as "that guy who probably shouldn't have his license", but the vast majority of those won't even lead to malpractice cases, let alone clear-cut malpractice verdicts.
That said, we should be engaged in understanding and judging these cases, and figure out how to properly attribute deaths to preventable medical errors. It will be messy but the status quo is a large-scale ongoing disaster.
Not always. You can actually push your luck pretty hard in an airplane and get away with it 99% of the time. There are pilots out there who are accidents waiting to happen.
Any process or plan that requires everything going perfect as the only acceptable outcome seems like a terrible one.
There's really no use in arguing about an analogy. Focus on the point.
"This study revealed an overall significant reduction in mortality and morbidity after implementation of the checklist."
Fun fact: the current battle is that Lean has roots in Toyota's production system (which is mainly centered around the tenets of 'respect for people' and 'continuous improvement'), and certain recent opinion pieces have cited poorly-implemented Lean efforts as making hospitals more like production lines and dehumanizing healthcare. No True Scotsman, but still, it's a hard fight to change the whole system of care to be based in working systems of people and quality improvement, and any link in the chain missing can make the outcome fall.
Literally every doctor will make a mistake that kills someone. Every one. Every doctor will kill someone. And every mistake that causes someone to die will have been preventable.
An eye for an eye leaves the whole world blind. Harsh punishment for the inevitable doesn't result in positive outcomes. Quite the opposite. It leads to death and suffering.
I strongly, strongly recommend reading this: http://www.newstatesman.com/2014/05/how-mistakes-can-save-li...
The kid graduated at ~22 with an initial base salary of $350k
I work in health tech. I designed and built many of the Bay Area hospitals you might be familiar with. I can't even break 200k
My brother, for example, had to do the following:
1988 Bachelor of Science, Biology, U.S. Air Force Academy, Colorado Springs, Colo.
1992 Doctor of Medicine, Uniformed Services University of the Health Sciences, Bethesda, Md.
1995 Family Practice Residency (Staff Physician), David Grant Medical Center, Travis AFB, Calif.
1996 Aerospace Medicine Primary Course (Flight Surgeon Wings), U.S. Air Force School of Aerospace Medicine, Brooks Air Force Base, Texas
2001 Air Command and Staff College, by correspondence
2006 Air War College, by correspondence
2008 Occupational Medicine Residency and Master of Science, Environmental Health, University of Cincinnati, Cincinnati
Actually, it doesn't seem like you do understand. Mistakes happen. Do you make them? Are you "inept"? Should you be fired or should your company face massive financial consequences for them, regardless of negligence? It's absurd.
In my opinion, this is difference that prevents be from being "inept".
As others have mentioned, checklists help in this regard. I am sure that there are other ways to mitigate the negative effects if a mistake is made. These certainly should be embraced and used extensively. If I make a mistake, people lose data; if the anesthesiologist makes an error, there is much much more at stake.
In regards to this particular story, I am having a very hard time with the attitude of "well, even an anesthesiologist makes a mistake". Unlike many situations in a hospital where something like a checklist would make a big difference, there are already procedures in place that need to be followed to minimize and in many cases prevent just this kind of error. In my opinion, it does not sound like those procedures were followed.
Of course, this relies on people correctly assessing their likelihood of making a mistake.
A better approach is to acknowledge that people will make mistakes, and work with doctors to identify why the mistakes are made and how procedures can be altered to prevent those mistakes in the future. This is how it is done in the aviation business. Punishment will not work.
Yeah but it's not just about punishment. A small portion of medical professionals account for a disproportionately large amount of all medical malpractice claims. The worst 1% accounted for a third of all malpractice claims according to a recent study. I agree that we shouldn't be cracking down on individual mistakes, but we certainly do need to crack down on doctors who are significantly more likely to harm patients in the future.
Malpractice, by definition, is action falling below the standard of care set by the profession. If malpractice occurs, "improving procedures" is not necessary, because the harm results from failing to meet the the procedural norms of the profession.
Improving procedures is called for when adverse outcomes result from problems that are not malpractice.
For smaller claims, the doctor may settle the case for less than the threshold for listing in the public provider record. The National Practitioner Data Bank  is more strict in what gets recorded and doctors can't cover it up as easily.
Doctors and hospitals might try and deny the issue but in some states, if the complaint is substantiated (but the doctor is not formally reprimanded) it still gets noted in the National Practitioner Data Bank. This will be checked by any prospective employers in the future.
In aviation, there is a philosophy that its better to admit a mistake, and learn from it. This is known as the "Asoh Defense" . Doctors could learn a lot from Capt. Asoh.
The NASA Aviation Safety Reporting System  is for aviators to self-report a safety issue without fear of being violated by the FAA for their admission. There is even an immunity policy for non-deliberate pilot errors.
It's an interesting idea, but who pays for it? Taxpayers? Have fun with that politically. The doctors? You'll drive out those on the margins of "doctor or other career". We here in Canada already have a massive doctor shortage everywhere but major cities, so that's a problem.
In Ontario Canada, the government reimburses most of their malpractice insurance fees. As a result, they're currently paying 1986 rates:
I lived there, and know doctors personally. The answer is terrible.
Would that really happen? I know in Australia doctors pay for their own indemnification cover. (http://www.doctorconnect.gov.au/internet/otd/publishing.nsf/...)
Why would it not?
At the margins you make decisions based on a variety of factors. If X costs more than Y, you choose Y. I don't know if, practically, that means 1 potential doctor or 1000 decides not to go to med school. But in a world where we are already short doctors, even the former is "too many".
When you're trying to decide what to do before you start studies, realistically you can't predict your finances and earnings in 10 years. There are some trends you can look at, but that's just one component. Even then it makes more sense in private sector than one funded in very creative and politically dependent ways.
No different then how the FAA and the NTSB operate.
EDIT: Medicine can be made safer through the same processes used to ensure air travel is the safest transport method in the world. It can't be as safe, but we can do better.
Further, these systems should be audited on a regular basis to ensure compliance.
Only in the case of purposeful or willful action or absolute gross negligence or being found unfit for duty (mentally or physically) should someone have their life ruined by removing their status/job/career path.
Yes, and that "loss of job" or professional de-registration means many doctors do not seek help for mental illness. That might be one reason the suicide rate in doctors is so high. (Knowledge of effective methods; access to means and methods; and work stress are other reasons).
In the UK Louis Appleby (who does a lot around suicide prevention in England) is doing some work with the General Medical Council (one of the regulators of doctors) around suicide prevention for doctors who are being investigated by GMC during fitness to practice. http://www.gmc-uk.org/Suicide_review___Final_Draft_Proposals...
It also means doctors are more risky for patients. We need a way for doctors to seek help that protects them and their patients.
Seriously? Losing your job hardly means that your life is ruined.
If they are really bad at clinical practice, they might get a job on a TV show. Psychologist Dr Phil McGraw  stopped practicing after an investigation, and ended up as a talk show host.
Most people seem to have much more mundane goals.
Yes, although the better solution is to subsidize the education of medical providers directly, instead of burdening them with massive loans that take decades to repay. That's an argument for another thread though.
I'm just saying that losing your job/career/whatever doesn't equal a ruined life.
My point is that the current system encourages denial and cover up. It doesn't encourage improvement.
I think medical errors should be (financially and professionally) punished, but only up to some reasonable amount, aimed at the future and on damage to society, not on compensating the victim (which you can't really anyway).
If you want to be compensated in full for everything that might happen to you, then get personal insurance.
Getting insurance against i.e. disability is a better approach anyway, as this also covers cases where it is caused by no-one, by yourself or just by bad luck.
It seems strange that personal insurance is rarely mentioned as a (partial) solution for these situations in the US. Maybe because collective/social solutions have a bad reputation?
A brilliant doctor who saves someone's life should be awarded lifetime earnings of the person if the alternative is dying. Clearly people already spend a fortune getting state of art medical care for the same reason. Value depends on alternatives and not on what a doctor is doing.
Also a lot of medical errors are because doctors can get away with it or they have simply too high egos to go through a checklist. Penalizing doctors is important for their mistakes.
But I do agree to your point that there is no clear way of determining what is good compensation. Sometimes death destroys one life, disability destroys many lives. I think the jury must determine what the compensation is.
I think people don't carry additional private policies mostly because they are spending most of their budget on other things and are somewhat short sighted.
This way, you directly encourage good behaviour via decreased cost, and remove the element of (bad) luck for the doctor.
However, I think the tort caps exist because when big bad insurance companies are involved, courts decide to play Santa and inflate damages to huge amounts. Caps are a crude way of getting around the problem though.
The only thing stopping such a horrible error is this label. IV and Epidural connectors are fully compatible even though they should never be used interchangeably.
I can only imagine how many other simple medical failsafes are missing.
Your comment about the physically compatible, deadly-if-switched connectors was an eye opener: It's almost like if the USB standards group settled on a two-prong design that was physically compatible with a North American 110V AC outlet, and every USB cable shipped with a label saying "DO NOT PLUG INTO WALL OUTLETS".
I guess one problem is that the failures of the `can't improvise' case are really easy to see and imagine. Whereas the other failure of mixing up connectors could always be blamed on human error.
Someone should figure out which scenario causes more damage. With enough stocking, we should be able to avoid the need for improvisation?
As a technical solution, medical connectors could come with bits that prevent mistakes (and clearly different colours and perhaps even outside textures to use sense of touch, too); but with the safety bits simple to break off on both sides, so that you can still plug them together.
So you can still plug together arbitrary things, but you get a short moment where you have to consciously use some force.
 not diminishing what happened to people at all, but most of the time we're satisfied by medical approximations as much as we go on with our own mistakes.
 I'm all for self driving car studies increase, now that I've seen how people are taught and drive.
Far off-topic from medicine. This is something that has only possibly occurred to me over the past few weeks: this is a healthy perspective of software. We work in computer science and so far as science is defined today, it is about quantifying the incorrect. We spend far too much time talking about what a system does, instead of what it doesn't.
I've found that documenting constraints (before they occur) results in a clearer and more obvious path to valuable results.
Your tone indicates that you might see this as a personality flaw - I've recently discovered that it's most certainly the exact opposite.
To tie this back into medicine, it makes complete sense that epidural equipment should have the constraint of being incompatible with IV. This would drive up costs but life is priceless so far as I am concerned. To a far lesser degree, nobody should have to live with the guilt of making a mistake when the mistake could have been so easily avoided.
But even though computers are often about pre-established rules, protocols and structures. There's also a part dealing with unknowns, probabilities (Ward Cunningham even made some parsing theory based on grammarless systems, very original).
Sadly I never ran into that in my studies.
Good point about the 'value' of life. It should dominate the decisions. That said, I also believe that when a system is dumbed down to a point where nothing bad can happen, people are even more sloppy. Solution lying in the middle, as people say.
ps: about my tone, it's not a flaw to be paranoid, to a certain extent. Not saying we should rejoy about PHP/Wordpress 25% of the web though. Again, balance.
The common `complaint' about eg Haskell's type system is that it only tells you off if something is amiss, but doesn't actually do anything for you when your program is fine. So, that's just the opposite.
See eg the key-note by Conor McBride at LambdaJam: "What are Types for, or are they only Against?"
Poka-yoke, a technique from the Lean world, is useful here.
The greatest part? Their lawyer could not get any doctor to testify as an expert witness, which is required under Utah state law for malpractice (which makes sense, I suppose). Even if they could've, the lawsuit would've only covered $400k since it's capped. Which might've covered the doctor bills, but not the damages to his life... He was between jobs, then ended up in and out of the hospital for a couple years due to the infection getting out of control (lost his leg, had his shoulder replaced, physical therapy, ended up falling and having pretty sever damage and having to start over again). By the time he was on his feet again, he was worn out and past retirement age. Whose going to hire a "gimped old man"?
It was a mess. Still is... But things worked them selves out as best as possible. But it's incredible to me that that doctor is still practicing and possibly destroying other people's lives because no other doctor was willing to "out" a "colleague". Frustrating.
And it's exactly why many people think pregnancies and births are over medicalized, especially in the US.
Women have given birth for a long time without medical intervention, using competent mid-wives, and now were at a point where every pregnant woman wants an epidural, a scheduled C-section (!!), inducing labor via medicine, etc. It's pretty insane..
The movie "Business of being born" (http://www.imdb.com/title/tt0995061/) goes into detail of how the mindset of handling pregnancies shifted over the last decade, and how pregnancies are almost a "disease" to be treated.
Edit: Since I'm getting downvoted for this, I simply wanted to correlate that more interventions = more risk. No other intent, and definitely not trying to "victim blame" given I have no knowledge of the specific situation above.
And they were dying in droves: http://www.cdc.gov/mmwr/preview/mmwrhtml/mm4838a2.htm (Figure 2); http://www.cdc.gov/mmwr/preview/mmwrhtml/00054602.htm (Figure 1).
Maternal mortality decreased from 700-800 deaths per 100k live births at the turn of the century to less than 30 in 1967, and 5-10 by 1996. Hospitalized births is one of the, if not the most astonishing triumph of modern medicine. It's bigger than the advances in cancer treatment and HIV put together.
No medical care, and therefore zero medical errors: live until 62, die of something trivial.
Average Cuban life expectancy: 78
High priced and highly available medical care doesn't always buy the outcomes one would expect.
i would like to see a survey of the actual number of invasive medical procedures done per capita today compared with say 1950 and 1900.
That includes what are today routine things like being put under for wisdom teeth extraction, joint repair and replacement work, reconstructive surgeries, cosmetic surgeries, skin cancer removal, etc.
Routine preventive medical care with no fee-for-service perversions creating incentives to over-treat, perhaps more errors, but each of lower consequence: live to 95.
I'm not saying that pregnancies shouldn't benefit from advancements in disease detection to prevent potentially fatal outcomes. It's not a black or white situation.
Inducing labor to prevent a fatal outcome during birth and inducing labor because you want to be at a party/whatever the next week aren't the same.
No but it increases a patient's comfort. I'm going to assume you've never given birth because it's exceptionally painful and can last over 30 hours (especially if it's the first baby). Pain management is huge in medicine and many people are willing to take risks.
FYI being able to properly manage the pain actually can save lives though those statistics are far harder to get. For instance extreme pain during child birth causes some mothers to pass out which, if the baby is in the birth canal, can be incredibly dangerous. I've seen this. It's very scary.
> scheduling c-sections don't reduce mortality rates.
Absolutely false. The vast, vast majority of the time you're scheduling a c-section because the mother has a complication that could put her or her baby at risk for a normal birth (previous c-sections for instance; extremely dangerous to try a v-back for many women).
Maybe there are some doctors who schedule it just because but that's an exceptional case, statistically.
Naturally, I asked him to leave, and the birth was attended by some quite reasonable nurses. The only way to survive American health "care" is to know your facts and advocate for your own interests. The average physician in this country is mostly interested in billing you and moving on.
I never said it wasn't real I simply said it's in a minority of cases because it is. I've met dozens of OBGYNs who all think needless c-sections are simply unethical and who would never do them. But just as your experience mine is yet another anecdote.
c-sections in general are not a majority of births. Needless ones should be a subset of that (though because of the way reporting is done it's hard to determine which ones are and are not needless).
Hospital Name City State Rate
Hackensack Medical Center Hackensack NJ 41.8%
HackensackUMC Mountainside Montclair NJ 29.8%
Holy Name Medical Center Teaneck NJ 16.1%
Morristown Medical Center Morristown NJ 30.1%
Obviously, if a hospital is specializing in C-sections, it will handle cases where the likelihood of having a sectino is much higher.
(Similarly, hospitals are very dangerous places if you compare the death rate in a hospital to the death rate at any other place where people stay. Of course it's mostly not because hospitals kill people, it's mostly because people go to hospital when they are sick.)
This is purely a hypothesis, however.
In actuality, measuring the C-section rate is one way to measure the quality of a hospital. Of course, the morbidity of the population must be taken into account, but it is worth noting that a C-section is a surgical intervention with much higher associated costs and pay.
* Epidurals may cause your blood pressure to suddenly drop. For this reason your blood pressure will be routinely checked to help ensure an adequate blood flow to your baby. If there is a sudden drop in blood pressure, you may need to be treated with IV fluids, medications, and oxygen.
* Other studies suggest that a baby might experience respiratory depression, fetal malpositioning, and an increase in fetal heart rate variability, thus increasing the need for forceps, vacuum, cesarean deliveries and episiotomies.
Try doing a hit of fentanyl via IV and see what your blood pressure is.
I hate the way the medical community makes words like 'may', 'could' so intentionally vague. Could mean 90% chance, could mean 1%, depending on the context. It's like speaking a doublespeak.
Obviously c-sections that are not planned are needed
Um, what? So let's walk through a scenario here. A woman has an issue where she had to have an emergency c-section in a previous birth. So far you're okay with that, right?
Okay now this woman is having a second child. Conducting a v-back can be dangerous (it's at least a higher increase of complications from a vaginal delivery especially if the previous c-section had to be more invasive than normal). So the doctor schedules it, typically at about week 38 to avoid natural delivery kicking in.
So you are saying that, in my scenario, the scheduled c-section is "elective" and not "medically necessary"?
That's a really wrong viewpoint. Kinda dangerous really.
> Women have given birth for a long time without medical intervention, using competent mid-wives[.]
My dad works in international development and has spent a better part of his career working on programs in Bangladesh to get people to use hospitals instead of mid-wives. Now rich people in the United States are using mid-wives instead of hospitals. It's pure insanity.
Would your dad be able to share his thoughts on this?
While your assertion is technically correct, this singular take is a misleading characterization of the source you linked. Per your source:
> Perinatal mortality was higher with planned out-of-hospital birth than with planned in-hospital birth, but the absolute risk of death was low in both settings.
> adjusted risk difference, 1.52 deaths
per 1000 births; 95% CI, 0.51 to 2.54
I'm not sure this necessarily follows your original description of "pure insanity."
And that's with the status quo of only the healthiest pregnancies being candidates for home birth. It'll only go downhill as it becomes more prevalent.
> Planned out-of-hospital birth was associated with a higher rate of perinatal death than was planned in-hospital birth (3.9 vs. 1.8 deaths per 1000 deliveries, P=0.003; odds ratio after adjustment for maternal characteristics and medical conditions, 2.43; 95% confidence interval [CI], 1.37 to 4.30; adjusted risk difference, 1.52 deaths
per 1000 births; 95% CI, 0.51 to 2.54). The odds for neonatal seizure were higher and the odds for admission to a neonatal intensive care unit lower with planned out-of-hospital births than with planned in-hospital birth. Planned out-of-hospital birth was also strongly associated with unassisted vaginal delivery (93.8%, vs. 71.9%
with planned in-hospital births; P<0.001) and with decreased odds for obstetrical procedures
Also, 1st world homes are significantly sanitized when compared to other homes.
Can you explain what part in particular about this is insane? My wife is 9 months pregnant and our hospital has midwives on staff. Having a midwife doesn't preclude going to a hospital.
Giving epidurals is pain management, and managing pain helps the mother do what she is being coached to do (and manages adverse stress reactions that the body has as a result of pain), so I'd be surprised if it didn't reduce mortality, though the effect is probably small.
Scheduled C-sections are often because of early-identified risk factors of vaginal delivery; they certainly do reduce mortality rates.
This is so blatantly factually incorrect that it actually makes me sick to read.
>I simply wanted to correlate that more interventions = more risk.
This is not always true and the maternal death rate shows that. I'll give you an example - I have a friend who had a scheduled C-section recently. She had a medical condition that made giving birth vaginally very risky from a health perspective. She could have been fine but there was a very large chance childbirth also could have triggered disability or death. She had a whole team of doctors coordinate with each other to choose the least risky option and they agreed that a scheduled C-section was best option for both maternal and fetal health. More intervention = much less risk in this case.
> This is so blatantly factually incorrect that it actually makes me sick to read.
Many of our friends are pregnant or have just had kids, and my wife is 9 months pregnant. We've had a lot of talk about this with them. I wouldn't by any means say that scheduling a C-section is something everyone does, but it's incredibly common. I know of two pregnant women in our peer group that already have a date on the calendar.
My wife and I could not have done more to avoid medical interventions during the birth of our child, but the baby was facing the wrong way and an epidural was necessary to allow the midwife an opportunity to turn it. Thankfully the epidural was done properly.
As an anecdote, my wife gave birth 3 times, never in a hospital or anesthesia. She doesn't remember the pain.
Given that criteria, the current medical system seems to be doing OK, as others have stated.
If (for example) midwifing was superior, then the data would show that, period.
In 1978, the Canadian Supreme Court limited damages for pain and suffering. Adjusted for inflation, the cap now is just over $300,000. The United States has no federal cap on damages, though a few states, including Florida, have imposed them.
- Every socialist
Society isn't an entity that can be assigned responsibility; it's simply the existence of communication, cooperation and trade between individuals.
My wife got multiple quotes around $15,000 a year for a perfectly healthy 28 year old woman. It excluded back issues because she went to a chiropractor a few times. This was for like 60% income replacement too.
As a result, insurance companies don't want to play in that space, since their average margin is only like 6% anyway. States backstop the insurance companies, to make sure they continue to offer the product.
As well, in Ontario, the government pays most of the insurance premiums:
Do any HN users have thoughts on what sort of system could be put in place to minimize mistakes like this in the field?
It is in fact the role of a pharmacist to reduce medication errors - and this is achieved through a series of checks - largely focussed on asking 'is this the right medicine and dosage for this patient and the condition to be treated?' and 'has the correct medicine, dosage and dosage form been dispensed?'
Errors tended to occur outside of pharmacy's area of control; in theatres to where pharmacists often have little access, in ward settings where medicines are administered in sometimes noisy and chaotic environments, in clinical teams where pharmacists are not allowed to have a presence, and indeed in the modern NHS where pharmacy staffing levels are severely reduced.
A technological solution is possible - based on the concept of checklistbundles, patient medical and medication record systems and image scanning technology - but it is usually hard to sell clinicians on the idea of a check-list never mind anything else.
Until there is a true incentive to change practices around medication administration (i.e. unlimited fines) this will always be a hard thing to change.
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* you might have just increased manpower requirements across the board by about 50%
* you might have just caused patients to wait over the phone 50% longer, or queue to get their medicine 50% longer, or wait for the discharge process to finish 50% longer...
How would such technology in ideal form would be like ? and how do current practical implementations look like ?
Have the system then sync that to a central system so you have a real time status of every procedure/drug/intervention administered to a patient, voice control means no issues with hand contamination, paperwork to carry around (and forget) etc.
I think we'll probably get to that at some point especially if sub-vocal voice recognition catches on.
Sure, caregivers can resent the patients asking too many questions, but this is more about setting up a collaboration and understanding the rationale behind decisions. This catches all sorts of errors that arise; it's not that the caregivers are incomptent, but they are human.
I don't doubt your intent is good, and I like to promote literacy in care as well, but I really really think the notion that supervising one's own care is a good idea is completely out to lunch. The pain, discomfort, emotional trauma, precarity -- these very real things tend to put even the best manager off one's game.
One of the most important questions you can ask your doctor before getting treatment (whether that treatment is surgery or medication) is "What happens if we don't do anything? If we just watch and wait?"
Here's a short film about involving older people, and their carers, in their healthcare when they enter a carehome setting. This work focusses on a medication review involving a doctor, a pharmacist, the patient, and their carers. The reviews save money, increase quality of life, and reduce risk of death by suicide and accidental death.
But it is seriously wrong to assume the patient will continue to act akin to a corporate employee bloodlessly toiling on a project at work. It is far more likely that the patient will at some point begin to act like a person with discomfort, with all the accompanying bewilderment, skepticism, confusion, hypersensitivity, etc. This reality needs to be honored, not waved away.
Again, I do advocate for educated and engaged patients, but I totally reject the idea that systematically these patients are to be depended upon for engagement in their own care to the degree that any medical errors can reasonably be precluded by such engagement. Not only does it fly in the face of psychological realities of patients, it appears to me to be an ugly slippery slope toward the direction of general victim-blaming and "externalization" that the corporate ethos is so well known for.
I upvoted your comment. There are a couple of things you ought to consider when reading the replies.
1.) People want to believe that they'll know when they're "off their game". That doesn't make them brutalist thugs. There's plenty of cognitive bias to go around.
2.) Saying it is "out to lunch" to manage one's own care is lacking in the context department. It seems to me that there are plenty of situations where the patient is in a strong position to "manage" their own care. Is that always the case? Certainly not, but it's not patently false. It depends.
There's been talk in the comments on this story about modern aviation, copilots. The relationship between a patient and provider ought to be adjusted to find the best outcome. Finding the right mix is difficult, but I think we can do better than "The patient is always right" or "The provider has absolute control."
I hypothesize that fewer avoidable mistakes will be made, due to care-providers exercising more caution while under the strict scrutiny of your trustee. If they know anything at all about medicine, the outcome is likely to be even better.
Even today, with the push for electronic systems, many physicians push the entry duty off on someone else thus keeping this kind of error alive.
However, you won't believe the kind of things that go wrong with this approach either. It's basically operating a manufacturing plant inside a pharmacy / hospital, but without presence of anyone titled "engineer".
In an ideal world, the drug authority (FDA) would require all manufacturers to print proper barcodes in all unit doses at the time of manufacture.
It occurs to me that if all the medical malpractice deaths (250,000) were paid out at that cap ($500k), that would cost 125 billion dollars.
We don't have a lot of extra room in our budget right now, so that's going to be tough to pay out, even though it's not even enough. But clearly the even bigger problem is the 250,000 unnecessary dead people.
If we took a part of that money and used it to fund an agency that just works to fine-tune and eliminate medical malpractice deaths, that would save almost double the amount of people that die from guns and automobiles each year. But that wouldn't help your friend's wife, who didn't die.
What would have helped her would have been avoiding medicine that was not necessary, like the epidural. Of course it would have been an excruciating delivery that nobody should have to endure - but I think a risk assessment would conclude that the risk (death) is not worth the benefit (lack of pain). At the same time, having better drugs would also help, but we don't necessarily have that as an option today. So perhaps a campaign to avoid unnecessary medical procedures, and literature to help educate and give agency to those who would be going through those procedures, would be helpful.
Just like different shapes and colors of wine bottles are used for different wine categories.
I saw a show once which traced a medicine overdose to the bottles for the different strengths of the same drug being identical. The doctor just picked up the wrong one.
The idea that a "cap on damages" number could be found to cover lifetime expenses incurred for all malpractice cases would be difficult to swallow even if the number was backed up by a fairly large data-set. It's totally absurd when you consider that these numbers are usually arbitrarily set by uninformed politicians and highly biased lobbyists.
Can I have the link for SC affirmation ?
This is what politicians are referring to when they talk about "tort reform" (rather then the egregious legal nonsense they decry when trying to get it passed).
The hospital should be held responsible financially for the patient until she dies or their mistake gets fixed.
No lawsuit just a simple if you break it you own it philosophy so the hospital is responsible for the medical bill and any loss in financial earnings incurred because of their mistake payed monthly to the patient or its immediate family.
Your statement is a little ridiculous and I hardly know where to begin. I don't especially care where in the brain things originate (and I think you don't know much about the brain). If I get heart block, I want a pacemaker, even if it's not a part of the "mammalian brain". By the way, a mouse has a prefrontal cortex.
Continue your appeal to nature while I remind you that no one weeps when most mammals lose an infant.
For a lot of biological reasons, it's hard to compare human reproduction to mammalian reproduction at large, and there are even more differences during childbirth.
I'm really glad that your decision worked out for you, but it's dangerous to encourage others to engage in dangerous behavior. If something goes wrong during childbirth without medical attention, people can and do die needlessly.
You seem like someone who might not, but please consider vaccinations for your child.
While it's correct that bipedal locomotion and big heads make childbirth more challenging for humans, it still is not a medical emergency. You'd be surprised, if you did some reading beyond what medical school curricula teach, how many of the medical practices that are taken for granted in managed birth have never been rigorously tested with double blind studies, or have had long term empirical studies about effects much later in life. The routine administration of antibiotics is just one of them. An excellent reference on the matter is this book by an M.D. in Australia, and all the referenced cited therein, many by peer-reviewed journals:
As hard as it might seem to you, going to medical school doesn't make you dumber or less likely to value evidence.
The second Amazon review of the book mentions that it includes too much mysticism, magical thinking, and spiritualism and characterizes it as bizarre and fringe.
I think a good rule of thumb is that in a perfect situation it is more or less safe to give birth at home. However, in the event that anything goes wrong, which frankly is not a rare occurrence, really horrible consequences can be pretty easily avoided by being in a medical setting.
Also, none of the previous paragraph applies to situations of high-risk pregnancies, which are also really not that rare  and should be managed in a hospital.
There are biological reasons that humans have higher death rates in childbirth than other animals. Waving your hands and "tapping into that part of their brains" has nothing to do with it.
In short we developed larger brains than our ancestors (which meant larger heads for infants) at the same time that we also developed an upright walking posture (which narrows the birth canal). Additionally, we also have some adaptations (pointed out in the source below) that decrease mortality, but human mortality in child-birth is still much higher than other mammals.
If they had life insurance it may be worth looking at that policy as well - depending on the policy it may also cover disability or loss of (use of) limbs. Sounds like every little bit may help.
Plus, that would set a terrible precedence if one hospital couldn't airlift someone out to another hospital that could provide adequate care, because they were afraid of a federal case.