Existing paying customers? Why would you spend money to acquire customers that you've already acquired. You had your reasons for signing up for DO, and apparently, the lack of a $10 credit wasn't one of them. And we all know this is a flimsy firewall to breech anyway - a different e-mail address that - if you're really feeling saucy - you could have delivered to an SMTP daemon on your existing droplet.
Promotions are by definition a form of publicity or advertisement, and if you're already a customer, you're already a customer, know what I mean? Why advertise "hey, check us out" if you've already checked them out and signed on the dotted line.
If you feel really, really, really burned by this, do what other cost-conscious consumers do, and whenever you see a box "promo code" on a signup form, Google "example.com promo code" (substituting the actual domain name, obviously) and see what you can find.
I do not understand, even a little bit, the amount of outrage over the fact that you want a company to spend advertising money (that's what a promotion is budgeted to) to advertise to an existing customer. Not unless you feel that DO isn't worth it already, that is, and in that case, what the hell is $10 going to do to change your mind?
I know your comment was in favor of DO, and mine is as well in a dif light. Winning a primary customer or "engagement" is big.
Digital Ocean retired a bunch of credit I had. I emailed support and asked for ot back amd they gave it to me. Sort of a hassle, but you know what? Digital Ocean is going against the biggest providers and provides simplicity and community and I love them for it.
They help new devs learn. They're acquisition strategy was hiring a content creator as a 1st hire to write tutorials and build a community.
Another credit and better integration reminds customers why they stay with them (and gitlabs why they are a great offering).
I like gitlabs and digital ocean. As an intermediate dev, it is a perfect ecosystem. I jave heard there are some security or package issues, but for me, I can get what I need done.
So i use them. They're credits keep me saying great things about them because I rarely have money so this goes an extra bit.
Its prob worth $10 to them that I tell every beginner to use DO and regularly tweet thanks to then
There it is. People are pissed off that an ad is being disguised as normal Hacker News post.
I don't know about this, plenty of companies are continuously hassling me to expand my services in exchange for 1-2 month discounts, or offering trials on new services.