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I completely agree. Just during the last 24 hours I've heard someone repeatedly using expressions like "I've sent you a Gmail" or "Yes, you can send a message from Outlook to Gmail". As if Gmail was just another messaging service, along the lines of Whatsapp, WeChat or Line.

The person in question is someone who became "computer literate" relatively recently (at least compared to me, I'm 37 and always been tinkering since I was a kid) and has become accustomed to most on-line services while using smartphones and tablets, not a personal computer.

That person is not alone. To be honest, I think most people under 20 and most people living in developing countries went down a similar path (mobile first) and have a similar understanding of messaging platform.




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