Its revenue for Q4 2015 is $154M and a loss of $22.2M .
I see that there is an income tax expense of $20.3M in 2015 and other depreciation costs...but is this change in profit with growth in revenue typical?
That said, it could just be that Krolik resigned to do something else. It's not like he was fired and kicked out of the office -- he's given notice, and they're looking for a replacement.
sorry to be off topic here, but these seem like crazy times.
Unfortunately, this time around the successes of the previous rounds actually made things worse, because they succeeded too much. VC funding is now, intentionally, a casino. The RoI you can get from growing a winner fast enough to dominate some new market so outclasses what you can earn back from helping a sensible startup grow at a reasonable level that most VCs concentrate their funding to match. It's all about disrupting and breakthroughs and growing fast. This ends up bringing a lot of "unicorns" into existence even if only a few of them are ultimately viable. It also leaves a lot of smaller, more sensible startup ideas in the dust. Silicon Valley is all about stuff that's "cool", not stuff that's challenging or valuable. Sadly, even this round of the bubble bursting is unlikely to change that.
These are old, old maxims...
I've often wondered what percentage of current Internet "businesses" offer consumers a product they could not live without...?
At the same time, investors have figured out innumerable ways to get paid out of companies that are obviously not going to make it and won't ever hit a traditional liquidity event. They've gamed the system to an enormous degree but they also pump so much money into it that it's hard to stand up to them.
I think there's a culture of expecting reasonable businesses to seek unreasonable goals.
Until the valley can move from "always dream big" to "well sometimes, just plan sensibly", it will be perpetually unstable.
I remember a strip mall across from a corporate office park. Every couple months, a new .com would go in and another would go out of business, but in the strip mall the same places had been there for 20 years. The web isn't going anywhere, there's nothing wrong with providing for the long term.
It's very likely that only so many "home runs" can be hit...that doesn't mean you can't do very well for yourself by focussing on a niche need, a good product, and excellent service...
A winning business model since mankind first began trading and bartering...
You make a very, very good point...
Presumably someone might think we are in a bubble and be right, but not have enough information to know when the market will correct or to what degree.
The same thing happens with Google. Someone says "hi I'm your local Google specialist..." They're not exactly claiming to be from Google, but it's confusing to an offline small business owner that thinks Google is calling them.
I've heard many of these messages for Google. I don't recall any from Yelp, but if you have any friends or family that claim that Yelp is doing so - ask to listen to the recording. I wouldn't be surprised if it's some other company claiming they can help.
I too have heard from a few businesses telling me directly that they don't trust Yelp and they know someone who got threatened. But like the parent comment said, it's hard to find a direct link.
At the end of the day it's shady businesses claiming to be a Yelp or Google specialist that are muddying the waters from what I can tell.
- [Unlikely] Recordings have been edited, or certain recordings not disclosed
- Additional contact before/after this series of interactions where review removal was discussed
- Threats not made to this plumber, but another company/plumber who passed on a warning
- Raised by the plumber, and so not recorded ("Will you remove my bad reviews if I advertise with you?" "Yes, sir, we will do that" sounds perfectly benign if you only hear the Yelp end)
- [Not Yelp's fault, though could warn against(?)] Scam by a third party - Attempting to blackmail the plumber by pretending to be Yelp and threatening to post bad / remove good reviewss
It's funny how crashes are almost psychological play at times. I hate "yo" as much as the next guy, but the pain of seeing a significant depreciation in wages for anyone far out weighs the joy I'd see from having my "gut feelings" about a bubble being proved right.
- San Diego
- Washington, DC
- New York
- Pretty much any state capital will have agencies with plenty of contract development work
Raleigh/Durham and Seattle are better options.
Much of the Bay area has had expensive housing for decades. Even if there's a downturn that disproportionately hits SV startups, the impact on Bay area housing prices is probably going to be pretty minor in the grand scheme of things.
Ha, I wish. The market might cool off, but it's like saying it will be great moving to Manhattan once rent there becomes dirt cheap. Barring catastrophic events (e.g., war, a confluence of epic natural disasters, an alien invasion), not in our lifetimes.
>This was the situation of the Great Depression when here we were still, in a material sense, a very rich country, with plenty of fields and farms and mines and factories...everything going. But suddenly because of a psychological hang-up, because of a mysterious mumbo-jumbo about the economy, about the banking, we were all miserable and poor - starving in the midst of plenty. Just because of a psychological hang-up. And that hang-up is that money is real, and that people ought to suffer in order to get it. But the whole point of the machine is to relieve you of that suffering. It is ingenuity. You see we are psychologically back in the 17th century and technically in the 20th. And here comes the problem. So what we have to find out how to do is to change the psychological attitude to money and to wealth and further more to pleasure and further more to the nature of work. And this is a formidable problem.
-Alan Watts: Money, Guilt, and the Machine
I'm surprised that there isn't much competition. I was traveling recently, and found Zomato's app to be much superior.
Two rather signifiant UX issues on my end are:
1. bad image resolution (do they resize pictures to be smaller?); this is also worse from yelp.com
2. Why is the regular swipe from edge of screen to go to the previous screen overridden to move from review to review? (same issue with GMail app though too)
I completely share your frustration here. I actually met a Yelp iOS engineer once and asked them about this. They said the idea is that it's supposed to feel like the way you navigate photos in albums on iOS; their expectation (whoever designs Yelp's iOS UX) is that users want to read many reviews and don't skim the review previews first to find the ones they like.
I showed them how I prefer to browse reviews: skim the previews, find a promising looking one [Yelp review signal/noise is terrible], "drill into" it, back out, continue until I've read enough reviews to make a judgment. They said they understood my POV, but stood by the assertion that most users don't use the app this way. Maybe they have metrics to justify that.
I can understand why they'd see it that way. But my preferred UX is exactly what you described. I want to find a review that looks like it may hit on what I want to read about specifically, and then exit out as needed.
Twizoo is also a new competitor that takes a completely different approach by getting reviews from Twitter. It also uses a data visualization over lists which is interesting. However, I think it's only live in a handful of US cities.
In Europe, TripAdvisor is probably the #1 most used app in this market. Although I don't personally really like it either, not so much because of any technical problem, but because they've chosen to be extremely annoying about nagging you to create an account, which I don't have any desire to do.
The phone calls came almost daily. It started to get creepy.
"Hi, this is Mike from Yelp," the voice would say. "You've had three hundred visitors to your site this month. You've had a really good response. But you have a few bad ones at the top. I could do something about those."
just Google it 
(by the way everything you see there is an analogy, people don't mean that it's literally associated with the actual mafia, it's still a tech company run by white-collar people just like me and you, people just object to the business model and want someone to get them to stop. there are no guns or the like involved, it's not what people mean. just tactics.)
just read these links:  from here on Hacker News going way, way back. choice quote "Yelp has been routinely hiding bad reviews and fixing good reviews to the top. It is a total scam and a total extortion scheme for local businesses." from 1385 days ago (3.7 yrs so 2012)
- [Edit: among large tech companies/startups that get discussed heavily] it's literally the only tech company anyone utters within the same breath as extortion or mafia.
let's compare: a lot of people complain about PayPal, or things like eBay's fees or whatever. But nobody complains about any company literally running an extortion racket using mafia tactics. Yelp is absolutely unique in receiving this charge. [among the type of companies I mention]
of course whenever it happens its old CTO or whoever will come here and be like, 'noooo I would have known man no way. founder here. not even a little bit. nu-uh.' you can go find that quote if you want, it's why I started the second search above, but I realized I don't actually care. :)
I see you aren't familiar with reputation.com
I've edited my post to reflect that I'm talking about companies that actually routinely get discussed here, sorry I wasn't clear originally. If you change the above to be abut Yelp you get sooo many hits using that language and verbiage, it's a very common accusation that many people are very angry about.
Yelp's revenue model is a bad conflict of interest. They rank the destinations AND the destinations have to buy advertising too.
What revenue model could they do that would work and not be shady? I can't think of one. Charge users?
Search for "insurance" on Google. Google ranks a bunch of insurance companies: Geico, Statefarm, etc. They also show ratings for some specific agents. Google also sells ads if you want to drive more traffic and not just be in the organic listings.
You can find nuanced differences between Yelp and Google, but the problem is not conflict of interest. The problem is that businesses are not seeing enough value in the ad product that Yelp offers. Many advertisers dislike Google, yet they still advertise.
I heard they also accept payments to remove bad reviews, but I'm not sure it's true. That would be a worse conflict in my opinion.
Zenefits: Broke the law. Also an insanely ambitious, brilliant, risky business model.
PayPal: Hated by most people/customers. Can't wait until they go out of business completely.
Crazy when you think about it.
> PayPal: Hated by most people/customers.
I didn't understand this until recently when I tried to "instant" transfer a few hundred bucks to a friend and was caught up in a 3 day "review" process where I was interrogated about the "reason" for the transfer. Never again!
> Crazy when you think about it.
Who do those guys think they are, Moody's!!!?
A lot of the other things people hate PayPal for is due to their reliance on the credit card companies and their own regulations.
I don't say this to excuse PayPal, but to explain why ant competitor thst shows up will have the same problem. Just look at the Bitcoin exchanges - they should have the most leeway yet people aren't happy with them either due to stringent KYC rules.
edit: i have no idea if they have an internal person-rating system based on yelp, but i hope so
As far as the recent resignations, it's probably New Years resolutions when people realize they value time over money.
We are here to learn & understand (perhaps painfully), not anonymously persecute.
Edit: I did not consciously realize the parent was "logicallee". ;)
I'll generally re-upvote any reasonable post that I see has been downvoted simply due to expressing a contentious opinion, even if I also happen to disagree.
Are you learning anything from the unresponsive down-voters of your post? The only thing I learn from grey posts is that HN does not agree. Why they do not agree... I often have no idea why.
As to the noise explosion, think about what we just did. You posted a bit of offtopic meta (breaking a site rule), I was stupid enough to reply (breaking a site rule), now you're throwing inscrutable condescending non-sequiturs at me (breaking a site rule). We've added a bunch of pointless noise to a thread on the topic "Yelp Posts Q4 Loss, CFO Resigns". Some thankless moderator will have to come clean up after us.
Github, Twitter, LinkedIn, PayPal issue and bunch of small ones.