- they should be able to remove the annoying "USE PAYPAL CREDIT FOR THIS??!?!?!?!?!" overlay.
- show transaction ids on the payment confirmation page,
rather than making us navigate to a 2 more pages after paying
Oh, and not sure if this is related to just business accounts, but I have to log in twice to get logged in. Some kind of cookie bug that's fixed exactly once if I clear cookies, then starts happening again.
And, lastly, since I see you have a few disputes/chargebacks...their chargeback handling process is horrid.
I've had to log in twice for months as well. I can't comprehend their leaving something so basic broken this long.
> And, lastly, since I see you have a few disputes/chargebacks...their chargeback handling process is horrid.
I have no beef with their chargeback handling myself. It's something more ridiculous actually. Those 5 "open cases" are cases I opened against a hosting company 12 years ago, in 2004. They stopped paying their colo bills and the DC cut power to their racks, including all the servers they rented to customers. PayPal decided the best course of action, given no money in their account or linked bank accounts to pay any refunds, was to leave the disputes open forever.
I can't even view the cases any more. If I try to search that far back in time, the dispute search times out and the site dies with no response (white screen), like some overloaded WordPress blog on shared hosting.
There is probably a backlog of 1,000 bugs that all of the developers would love to fix, but they're nasty edge cases in legacy code and would require a major refactor and we have plans on building a full replacement, but product has this new initiative first and...
It's not an edge case.
(this one loads quickest, in my experience:
I wonder if the complaints we see on this thread mean the honeymoon between PayPal and node.js is over.
> I can't comprehend their
> leaving something so basic
> broken this long.
Do companies just get complacent, or fire off everything but a skeleton staff to keep servers running after they've got an MVP?
Internally it really works like a bank - there are a couple of dev teams that are always under time crunch and rest of the company is basically busy politicking over the pie.
It's the same story everywhere. I wish that it weren't.
Iff (1) happens, they will not go under as they will a 'large' bank and will most likely be 'too big to fail'.
And I don't think (2) is happening fast enough.
And it's not like there aren't plenty of examples of products that have enough competition that they grow the market but never saturate it.
Are you using PayPal pro? I'm not, since AFAIK the only difference is the website redirect + accepting the full credit card information.
You can take payments in person without having a Paypal Pro account, just their swiper reader.
Tarsnap got the latest updated interface a few months ago. Maybe they're rolling it out to non-US businesses first?
We get sort of half old, half new, depending on where you click. Neither interfaces are any good though.
I'm very grateful that unlike some other services they at least give me the option to keep switching back to the 'classic' view.
Mechanize and PhantomJS can be really helpful to script things that aren't covered by a public API.
Maybe the fact that I'm in Argentina is somehow related? (we have some additional restrictions due to government restrictions, so the functionality is different too).
Edit: Link on mine is: All Activity (with balance)
>Also today, Zenefits announced that venture capitalist and PayPal cofounder Peter Thiel has joined the startup’s board of directors. In addition to relinquishing his role as chief executive, Conrad has also given up his board seat.
...and Senior VP Payment Services.
> why would infrastructure guy ever be held responsible for poor overall performance?
Payment Services is a pretty central business function for PayPal.
"In 2011, James moved over to PayPal, first as vice president of global product development and, beginning in 2012, as chief technology officer. In 2015, he expanded his role to also lead the Payment Services business in PayPal, a global team that powers the efficient movement of money and rewards into, out of, and within the PayPal network."
So, he was CTO/Infrastructure Guy, then they added on SVP Payment Services some time last year, which sounds like it has a lot to do with overall performance.
A CTO that is just an "infrastructure guy" is not a CTO by any measure I've seen.
ALL C-level's are responsible for company results.
Welcome to new money.
- 2 months is a odd notice period (one would expect three). So was he pushed?
- the role is being split in two from his departure. This usually means the role had more power than was comfortable.
- but it's still two
Months. Any signs of gardening leave?
> Hill Ferguson, a top executive and officer who was SVP of PayPal’s consumer business, has stepped down, he announced in a post on Facebook earlier today. Bill Ready, who was Ferguson’s counterpart for the merchant side of PayPal’s ecosystem, is gaining more control and will now run product and engineering for the entire company, a spokesman said in a statement.
> William Ready, the company's Global Head of Product & Engineering, will take over the "payment services functions" currently handled by Barrese,
Is it really that big a mystery what is happening?
even battlehack, which started in 2013, which is probably one of the best things PP did for developers in recent years is awfully quiet now
The new web has been continued puzzled me often prompt to go back to old UI for more details. This is in 2015, decades after online banking started and PayPal is not a government agency. However you put it, it doesn't add up.
Not sure if just broken or they are using a different SMS gateway that has a problem with my country. It also doesn't really help that 2FA is still only known as hardware tokens within their documentation. It doesn't raise any trust for the PayPal website either.
I literally laughed out loud for what seems like a while.
My point is, I seriously doubt the CTO was forced out or left because he thought his stock was worthless. He is most likely leaving for any of the million other reasons people leave companies every day.
When this happens it so harmful to the little guy and all of the employees stuck in the middle.
The idea that we're in a bubble on the cusp of collapse has been building over the past year, spiking when the feds raised interest rates, but there's no concrete evidence of a bubble popping. Yet.
Get worried when we see (multiple) high-level execs also resigning from Facebook/Twitter/etc. Especially if it's of their own accord...
So the majority of people called a tech bubble, unlike your claim that most people are "permabulls", and then there was a period of great growth and prosperity. There have been plenty of people predicting gloom and doom to happen before now and none of them are admitting they were wrong. So basically it's gone down exactly the opposite as you've described.
Eventually, the naysayers will, to an extent, be right. But it's ridiculous to act like financial market movements are obvious and we should all predict it perfectly. It's even ridiculous to act like a few resignations is indicative of a bubble popping. The strongest evidence that a bubble does not exist is all these weaker companies struggling, because in an actual bubble they would be propped up by the relentless speculation. Yet people point to failed companies as proof there's a bubble, even while many tech companies are doing great.
Either way, financial markets are very difficult to predict, unless you count predicting the same direction for years and waiting for it to be right. So stop acting like it's easy and obvious. If you really feel so strongly, put your net worth into shorting tech stocks and make a ton of money.
Whether or not this describes Silicon Valley is a further question, but it sounds like based on your standard, you wouldn't give credit to a naysayer even if it did.
More likely, at some point we'll see a bad year or two, some hiring freezes and layoffs here and there, and people point to that as a bubble collapse that they "knew all along", even though they "knew" it during times when the sector grew more than it eventually receded.
In real bubbles, you see a insane amount of growth based on pure speculation, followed by a massive collapse. The justification for a "bubble" so far has been based on incredibly silly things like the engineers making 80% of what lawyers make or private valuations being high (which only affects a small number of people and is often inflated by things like liquidation preference incentivizing it to sound artificially high despite a significantly lower risk).
Companies like Zynga, Groupon, Living Social, Homejoy, Twitter and Yahoo struggling during a so-called "bubble" is not insane growth, it's proof the market has maintained skepticism over the years. And a few more unicorns falling over won't be a massive collapse either.
Every market has downturns. Not every downturn is a bubble. And an actual "bubble" existence hasn't been proven true despite repeated insistences for 5 years, and I highly doubt it will start now, unless we uncover massive, massive fraud.
Shorting too early is an insane money losing proposition.
Paypal is getting murdered by Stripe. Yelp thought it could raise stock prices by buying traffic. Something had to give, someone has to take the blame.
Perhaps they can make it to IPO, but even at a 3.5B valuation, they have to find profitability very quickly, a 3.5B market cap can turn into a $250M market cap very quickly, just ask GroupOn.
When you are losing more per year than you can book in revenue, this is not a good business, and certainly isn't going to take over the market.
This is doubly true if Paypal is firing their CTO, who is in the end responsible for their situation, poor usability, and very poor APIs. If Paypal wakes up and starts fixing their issues, they are closing the one and only thing that is giving companies like Stripe an opening.
Do you have a citation for that? I couldn't find anything when I tried searching.
So if Stripe is worth 5B, and has a similar % drop, it will be worth about 300M, or about half as much money as it has raised.