Do you know a good alternative to JIRA in terms of configurability?

[pawelniewie]

I'm looking for a project management tool that would allow us to have custom workflows, custom fields, workflow triggers + web hooks and some REST api.

We want to automate couple of processes we run at the company. JIRA is so complex and bloated and I wonder if there's anything competitive on the market.

[seanwilson]

Can you give some examples of what you want to automate?

I found JIRA really clunky and overly complex. I much prefer Trello at the moment. It has fewer features but I find it is far faster and more intuitive to use. It does have web hooks and third party site integration but it depends what you want to do.

[pawelniewie → seanwilson]

One of the things we would want to automate is incident handling the workflow includes things like sending SMS when the accident happens (plus email messages), connecting to a remote service to obtain accident details, up to a point of creating a summary with all the details from different system that would preferably go to some Confluence page. We handle it with JIRA currently with workflows + custom workflow functions + webhooks but it becomes harder and harder to maintain.

[sidcool]

Had anyone tried Mingle? https://www.thoughtworks.com/mingle/

I use it and it's quite good. Not free though.

[thomas-b]

Phabricator can probably do all that through its event system (herald), but a few part of the CI (harbormaster) is partly a prototype application which makes the support/doc limited.

[hkelf]

Tuleap (https://www.tuleap.org/) ?

[pawelniewie → hkelf]

Thanks but that seem to be a project management tool only, without any way to customize it (as far as the web site tells). I know there's source code available but I would prefer not to create a custom solution.

[vaceletm → pawelniewie]

It's a full featured ALM (incl. source management, CI, code review & all).

For the tracking part, everything is configurable trough the web UI and per project (contrary to Jira). You don't depend on a site admin to customize your templates, as project owner you are 100% to create as many tracker as you need with the layout you want.