- Support Engineer
Nitrous support engineers author platform documentation and provide guidance to users so they can build amazing applications.
We're looking for technically-inclined individuals with a passion for writing and technical education to engage our rapidly growing base of users.
* Interface with users for technical support
* Author tutorials, walkthroughs & "how to" videos about platform features
* Aggregate & perform analysis on support requests to inform product decision making
* Great oral and written communication skills
* Experience with technical writing
* Familiarity with Ruby, Python, Node.js, or Go a plus
* A passion for helping and teaching, especially within the technology sphere
To apply, please provide the following:
* Writing Samples
* Links to blog or technical documentation if applicable
to firstname.lastname@example.org. Take a look at the full job posting here -> https://www.nitrous.io/jobs/support-engineer/