Hacker News new | past | comments | ask | show | jobs | submit login

Yes, that was a very old-school way of dealing with the problem. It’s mostly symbolic.

Most problems are systemic, which is a nice way of saying “ultimately management’s fault”.

Most things that most people do, most of the time, are reasonable in the circumstances. Management creates the circumstances. “Human error” is a non-explanation.

Here’s a book on the topic, often called systems thinking: http://www.amazon.com/Field-Guide-Understanding-Human-Error/...

Getting even more bookish: firing “bad apples” for “human error” is a form of substituting an easier question when presented with a harder one, as Kahneman describes in Thinking Fast and Slow.

>Most problems are systemic, which is a nice way of saying “ultimately management’s fault”.

Systemic problems are _everyone_'s problems. Both management and employees are a part of the same system. Firing bad apples for human behavior is equally as pointless as firing/resigning management (or pointing fingers).

Managers are the ones responsible for setting the system. Systemic problems are their fault.

Not past a certain level where many people become part of the problem, otherwise replacing managers would be a effective way to fix organisations.

Replacing managers IS an effective way to fix organisations, if there is a systemic problem, if other parts are not problematic and if you find good replacements.

On the subject of managers and systems thinking: http://www.safetydifferently.com/if-it-werent-for-the-manage...


Book looks interesting - anyone else think it's worthwhile?

Applications are open for YC Winter 2022

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact