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What did you expect? You can't expect to hit such a ridiculously large number and not pay anything.



Au contraire.. People expect it all the time. They have a hard time getting that these "free" services are built by people that need to get paid and eat. Adding 8000+ users for an implied PR benefit is silly. What's the ROI? Not going to be very high, almost guaranteed. Because these free users might evangelize other free users because the service is "free."


You can have thousands of users working together on other platforms for free (e.g. Github) and Slack clearly advertises "$0 - no limits on time or users".

It still would be a very good idea to contact them before and ask "We're considering moving a few thousand users to your free plan. You sure you mean what you write there?", but they are sort-of saying that it is ok to do. (EDIT: especially since they say that the intend for that offer is for small teams)


So I go to an all you can eat buffet, and stuff my face until I literally burst. "Hey it was written there clear as day!"


Yes, that is the idea behind an all-you-can-eat buffet.

And I don't complain about restaurants that don't offer them anymore or are not putting out unlimited amounts of expensive food (just like I can totally understand Slack not spending much effort to support these guys), but in the same way a restaurant offering them made the choice to do so and has to live with people stuffing their face.

To stay with the restaurant examples, for me OPs situation is more like they turned with a large wedding party to a pub and are now surprised not everybody gets a place at the bar and people have to wait for their beers.




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