6 SoftLayer Technologies Inc.
4 Amazon.com, Inc.
3 ThePlanet.com Internet Services, Inc.
2 NoZone, Inc.
2 ServePath, LLC
1 BitPusher, LLC
1 Columbus Network Access Point, Inc.
1 Global Netoptex, Inc
1 Layered Technologies, Inc.
1 RackForce Hosting Inc.
1 Time Warner Telecom, Inc.
We have more than a dozen boxes at SoftLayer, having started there in August 2006. They're smart, nice folks and they deeply understand what their customers are looking for in dedicated hosting. I've traded emails in the middle of the night with their CEO, called support and gotten resolution to nightmare issues in a matter of a few minutes, sent them sharp criticisms on their forums to find the issues fixed weeks later. They're not perfect -- I think you'd be better off elsewhere if you really need to lean on them for system administration tasks -- but if you want boxes, power, and network, they're great.
Do you get any sort of volume discount? I can't see anything of the sort mentioned on the SoftLayer website, but would seem rather odd if someone who rented a dozen boxes from SoftLayer and resold them to someone else would get an 8% discount but someone who rented the same number of boxes but didn't resell them wouldn't get any discount.
SoftLayer always has specials running, and their salespeople are happy to work out competitive pricing on multiple servers. We don't get the reseller discount per se, but I don't think any of our boxes are at list price.
We have 6 boxes with Softlayer and they've been night and day with our previous host, RailsMachine. RailsMachine is an excellent VPS host but it took a month to get our flapping DB server repaired. Softlayer built us a cluster in 2 hours, and we were migrated that same night. If you need to scale - I can't recommend SL highly enough.
Softlayer is amazing. I've been with 5 different hosts, and Softlayer is head and shoulders above anyone else. We host several sites, including a big website, pushing out over 230 Mbit/second. Their infrastructure is great.
