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This part:

"Online and off, some teams consistently worked smarter than others. More surprisingly, the most important ingredients for a smart team remained constant regardless of its mode of interaction: members who communicated a lot, participated equally and possessed good emotion-reading skills."

can be read as a variation on John Boyd's OODA loop. Boyd made the point, repeatedly, that in war and sometimes in business, victory typically goes to whoever can iterate through ideas more quickly, as new information comes in. The winners are not necessarily smarter, they simply iterate faster based on the information they have. And the same seems to be true of the teams being described here.




More information on OODA: http://en.wikipedia.org/wiki/OODA_loop




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