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When I worked for a large established company a lot of the older, more senior staff who had been around for a long time would complain constantly about the workload being much higher than it was a decade ago.

When younger team members got promoted to similar roles with the same workload they didn't have the same issues. The big difference between the two was the use of technology. The workload expectation was based on efficient use of all of the systems and programmes we had available. Those that still used paper-based systems and ignored automated processes and other efficiencies really struggled, and their days were much longer as a result.




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