Nooo. I absolutely love this company. The last company I loved this much was JungleDisk and we all know what happened to it once Rackspace acquired it.
This is not such a great news for customers. Sorry.
I'd love to get your feedback. We're always trying to improve the way we handle things and we know we can get better. We're on record publicly in the press about trying to do this differently and better. My email is bret.piatt@rackspace.com.
[From Dow Jones, from their interview with Pat Matthews, SVP of Corporate Development (my boss)], "Mr. Matthews said the acquisition is not an "acqui-hire" (a deal in which a start-up is acquired purely for its talent), and that Mailgun's team will continue to work in San Francisco, where Rackspace has an office.
However, they will report initially to corporate development and remain autonomous for awhile so they're not integrated too quickly into Rackspace, a mistake that Rackspace has made in the past, he said."
This is not such a great news for customers. Sorry.