I'm looking for a Website that offers the following services:
- A software developer makes a list of proposed or possible features and enhancements to his product.
- Customers login and vote on their favorite enhancements. Each customer gets a limited number of votes to insure (s)he focuses on what is truly important to him/her. The votes could be weighed (first vote is worth 5 points, second is 4 points, ... fifth vote is 1 point).
- A customer can only vote once. In a really sophisticated system, a customer could change his vote.
- Customers are also given the opportunity to originate their own requests.
- The results can be viewed in real time by all customers.
Most survey and polling sites are too elementary.
Long story short: we ended up writing our own solution, with a twist. Each week we assign votes to customers, unused votes expires after a while, and quantity of votes is function of customer value and seniority.
Let's be honest: a customer on the free plan or during the trial, that makes tons of request, cannot be weighed the same as a customer which has been with us for 3 years already and is on the biggest plan. A request from the latter is a serious thing for me... a request from the former not so much!